Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
18 reviews
fragrances.netSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
fragrances.net is listed under Cosmetics & Makeup.
fragrances.net (fragrances.net) has 18 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
18 approved reviews, newest moderated first
Got my shipment quickly which was nice; not so nice was I am highly convinced they are selling fake perfume. I been using both perfumes I bought regularly in the past and the ones I got from Fragrance X smell nothing like the way they are supposed to - they smell like nothing at all actually just alcohol. If you are looking for affordable perfume that is legit FragranceNet is they way to go.
By Dera
Waited a lengthy time for perfume to arrive. but i expected that.. coming from America..however, i was so disappointed with the actual perfume, i must have sprayed about half a bottle on me, could smell nothing! I'd be as well spraying water.
By Devine, K.
Ordered Nautica Voyage on 3rd May 2021, now its the 9th June and every week I chase for an update, the response yku het is its in transit and will be with you shortly.... waste of money and time unfortunately and I am currently going to be asking for a refund, however I feel my money has been lost. Poor company poor excuses and they take your money. AVOID AT ALL COSTS!!!
By Adam
Pathetic. Customer service non-existent. Say they will reply within 1 working day but 3 emails and a week later, they have not even acknowledged receipt of my message. This is for a simple transaction verification that they requested in order for them to take the funds from my account. Absolutely ridiculous that a simple purchase should be delayed this much. How can a company be so incompetent?
By C A.
My item was out of stock but it still showed available. I had to contact the owner via email to get my money back, horrible experience. Now I buy only from theperfumebox.com
By O M.
I thought that my order would not arrive, and that they were a fake company, but now I've finally recieved my package. Thank you. I'm very happy :)
By Natasja
Huge customs charges plus the carrier fee means its actually cheaper to buy the fragrance locally.
By D H.
Please stop sending me this message "FragranceX.com - Your Order 36344972 is On Hold"! I have already answered back and you did not reach me back. I do not understand, the money has already been taken from my bank account. Please ship the command rapidly or proceed to a refund. I am really disappointed with the service.
By Marylou C.
