It was a quick and efficient process…
It was a quick and efficient process from beginning to end. Thank you! 😊
By Kalene B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
It was a quick and efficient process from beginning to end. Thank you! 😊
By Kalene B.
I'm still waiting for my parcel since july . It's nearly October now . Disgraceful service,company changing email address. No refund . Wouldn't touch this site again
By Wayne G.
I called in advance and upon arrival I was greeted kindly and felt appreciated
By Valued C.
The guy that helped me seemed to know what he was talking about. I already knew what i was hunting that day and he helped me make sure i got the right one. As far as price wise about 10 to 15 bucks cheaper than ulta for what i was buying
By Ghost
We found perfume and cologne that smells very good that we like. Also we had great Customer service
By Jesse
The staff was friendly and helpful. There were many great choices. The store is attractive, bright and clean.
By Rita
Excellent customer service. I will definitely go back due the service that I got from the lady.
By EGBUNIKE/OBIAGELI C.
Been looking for a pacific perfume and this place had it ❤️❤️
By Valued C.