The guy there was amazing really knew…
The guy there was amazing really knew what he’s was talking about.
By Christopher C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
The guy there was amazing really knew what he’s was talking about.
By Christopher C.
Love Fragrance Outlet This will be my second time ordering from them and I always get my product in a timely manner and it's exactly what I order! I haven't been able to find this perfume anywhere other than eBay and they all wanted over $100 for the same bottle I just paid $79 for!
By Jami K.
Our sales girl (wish I knew her name) was super awesome! Nothing was too much work for her. She must have given us 20 testers to sniff. She had blondish shorter hair.
By Sue M.
You guys shipped my purchase to the wrong address. I don’t know what happened I just know I didn’t like it.
By Ingrid T.
Response from Fragrance Outlet· Nov 15, 2023
Hello, Thank you for your feedback. Your satisfaction is our top priority. We have sent you a personal email to resolve this matter as soon as possible. We are looking forward to your response to our message. Thank you, Fragrance Outlet Team
The person working the counter was incredibly helpful! I didn't really know what I was looking for going in but she helped me pick out 3 different colognes and made the experience really fun! Great deals too! Thank you so much for such a positive experience!
By Justin
The man and women were both very kind, friendly, and knowledgeable and made me have a great experience!
By Bryson C.
Great customer service
By Antonio
The gentleman that helped us was amazing, patient and recommended excellent scents.
By Valued C.