Excelent attention of the staff
Excelent attention of the staff
By Juan Pablo C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Excelent attention of the staff
By Juan Pablo C.
Gentleman was wonderful. He was so patient while I was trying to buy fragrances for my daughter who happened to be in Kentucky and bowling, lol!!
By Valued Customer Michele K.
Very pleasant and helpful also very polite and made sure I liked the fragrance i was purchasing. Great service
By Peggy K.
Very good customer service. Everything went very smoothly. I was in and out
By Valued Customer/Pamela L.
friendly, helpful, patient staff
By Valued C.
Very friendly and knowledgeable service! Will return for my fragrance needs.
By Valued C.
Everything is right that I've bought blind!!!!
By Tracie P.
Customer service and the sale
By Valued C.