The young man was very out going and…
The young man was very out going and extremely helpful. Had a great experience.
By Valued C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
The young man was very out going and extremely helpful. Had a great experience.
By Valued C.
Even if I’m unable to find what I’m looking for inside the store, the staff is knowledgeable enough to provide a quality recommendation.
By Valued C.
EXCELLENT customer service!
By Valued C.
Price too high cheaper on Amazon
By Valued C.
Response from Fragrance Outlet· Jan 10, 2024
Thank you for your feedback. Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1 get 1 50% off, is how our customers can really see a value. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
The excellent service
By Juan Pablo G.
Discount and prices
By Luis P.
The customer service was exceptional!!
By Mandy
Great service.
By Valued C.