customer service representative…
Our customer service representative went over and above to help us out! She was wonderful!
By Debbie D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Our customer service representative went over and above to help us out! She was wonderful!
By Debbie D.
Great representatives. Super on top of it and helpful with meeting requests and helping you find the right fragrances.
By Valued C.
The service was great and very helpful in getting the right fragrances.
By Valued C.
The greeting and associate help
By Valued C.
La vendedora fue amable y muy atenta me sentí muy especial con su trato
By Muy excelente �.
Came in and got exactly what I needed
By Jamie R.
Friendly staff. What I needed was in stock. Staff gave good recommendations!
By Valued C.
They were very helpful and I was able to get exactly what I needed
By angela