Fragrance Experience
Our sales lady was extremely friendly & very accommodating! We thoroughly enjoyed our shopping experience.
By Cynthia Valued C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Our sales lady was extremely friendly & very accommodating! We thoroughly enjoyed our shopping experience.
By Cynthia Valued C.
They had what I needed at a discount price.
By Charles L.
Bueno la experiencia La fragancia me encantó Más el trato fue súper la atencion
By Rey H.
I always love coming to this place. It is the only place that sells my perfume and I always love coming in here. They have great prices. And the staff is very courteous and helpful.
By Pattie S.
Every time I come in the staff is warm welcoming and extremely helpful! The staff would adjust notes to be more in tune with what I’d like based off of small descriptions or critiques to certain aspects of a cologne. This time he even went and picked out 3-4 that I already had as he got to know how my nose worked. 😂
By Silas
I loved the customer service! She was very knowledgeable about the product and wasn't pushy!
By Natascha K.
Fast and accurate
By Larry S.
Product selection and great customer service.
By Shane