Salesperson Cara was extremely…
Salesperson Cara was extremely knowledgeable and helpful in her effort to recommend the best product for the best price. I will definitely come back to shop again in the near future!
By Sashko
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Salesperson Cara was extremely knowledgeable and helpful in her effort to recommend the best product for the best price. I will definitely come back to shop again in the near future!
By Sashko
The person who attended us was a Hispanic lady and was very helpful and full of energy!! Helped me and my girlfriend choose our first cologne and perfume.
By Jonathan A.
The sales associate was absolutely awesome! She worked diligently to help me find the best fragrance for me and my husband and she was very professional!
By Krissy
The salesperson was patient and courteous to me and my husband. She took the time to describe and let us sample several different fragrances.
By Sheila J G.
Saleswoman was super helpful and attentive
By Anna M.
I always get great customer service when I shop here
By Supplysupply
Very efficient customer service. Full of information and pleasantry.
By Michael
Excellent service.
By Valued C.