Had a great experience and the customer…
Had a great experience and the customer service was outstanding the sales people were very helpful and introduced me to a new fragrance that I just love thanks
By Rodney
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Had a great experience and the customer service was outstanding the sales people were very helpful and introduced me to a new fragrance that I just love thanks
By Rodney
Great experience the owner made sure to help me pick out the best fragrances and I'm truly happy. Will definitely be a return customer.
By Valued C.
I walked into Fragrance Outlet right before they closed and the two ladies in there were still very eager and willing to assist me with whatever I needed. They portrayed patience and reverence still 2 minutes before closing. And for that I give not just those two ladies a 10/10, but I would also give the Birch Run location itself a 10/10
By Patrick C.
Not my first time to shop here. In store sales were great and cooperative, scents are strong and long lasting
By Valued C.
La atención de la chica
By Valued C.
Great perfect ok good bueno marvelous increible ok cool ok gggggggggggs hshshshshs hshshshs hshshshshs hshshshsbs hshshshs
By Valued C.
di `t have the larger size in stock
By Valued C.
Very friendly staff
By Valued C.