Friendly and Helpful Salespeople
The salespeople were very friendly and helpful. We left very satisfied with our purchase.
By Gearprof
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
The salespeople were very friendly and helpful. We left very satisfied with our purchase.
By Gearprof
Friendly Staff, great atmosphere
By Valued C.
Great customer service, incredible interaction with the sales staff. Quality of products just an overall tremendous experience at this store. I will be coming here, when I visit the area for now on for my cologne needs
By James E.
Love the service and attention received by the staff even on busy days as I’ve been there on busy and not so busy days.
By Valued C.
Great staff, so friendly and genuine. They gave me the education I needed and advised me on my choices. Great prices.
By Valued C.
Staff very helpful
By Valued C.
Attentive, knowledgeable and friendly staff.
By Rochelle
Kiesha was very pleasant to work with her skills were on point.
By Carol S.