Friendly customer service.
Friendly customer service.
By Valued C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Friendly customer service.
By Valued C.
Amazing associate customer service and staff Sabrina was amazing I was not going to buy anything was just going to look and she ended up selling me 2 niche fragrances I could have got cheaper elsewhere but she got you guys the sale 🫶
By Neil
Ms. Lawanda was AMAZING! Friendly, knowledgeable, and gave us great recommendations. She made it a great shopping experience! Definitely recommend her for being such an attentive salesperson! Thank you!
By Tiana R.
Good prices and customer service..
By Valued C.
Very friendly and helpful!
By Kelly H.
Great costumer service! Earning points on every purchase 👏Clean environment 😇I Love it 😍
By Valued C.
The lady was very polite
By Valued C.
Everything was excellent, and the staff were kind.
By Valued C.