Arrived on time
Arrived on time, enjoying the fragrance
By Shylasha N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Arrived on time, enjoying the fragrance
By Shylasha N.
Everything was great, customer services was amazing
By Valued C.
The lady that works there is phenomenial!
By Tracy M.
The pricing is alwayes Priority which is great
By Stevie
Great service, great people.
By Naseem Ac and H.
Friendly service
By Kenneth C.
The employees were very knowledgeable and helpful. Such a pleasure.
By Karen
The person that helped us, forget his name…Aiden I believe… was super helpful and patient. First experience buying cologne for my teen son. The last time we visited this location, we were ignored while the workers were chatting amongst themselves. We waited a bit and tried to get their attention but eventually left the store disappointed. We were in the area and decided to give it another try and were welcomed upon entrance and helped with the person seeming very interested in what we were looking for. I appreciate his assistance.
By Valued C.