Everything was great
I absolutely love the fragrance store in the outlets and everyone’s always amazing
By Valued C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
I absolutely love the fragrance store in the outlets and everyone’s always amazing
By Valued C.
Very helpful and kind. Would def go again
By Valued C.
Love it nice place to go too
By Good
Good customer service
By Ohara, E.
The gentleman that helped serve us was fantastic hope that all retailers are as knowledgeable as he was I hate that I can’t remember his name but we were her visiting we were at the Killeen mall if that helps any
By Yolana C.
Customer service was excellent!! The sales woman was very patient and knew her products! Greatly appreciated with a teenager who wants to smell everything!
By Valued C.
The workers were fantastic and found me exactly what I wanted for my date.
By Valued C.
You guys are doing great I love you guys I love your colognes and your perfumes and your pricing is pretty good and I like your deals keep up the good work. All of the people that work there are so friendly and knowledgeable I love walking in there
By Carmine N.