Customer service was top tier
Great customer service. She was so easy going and patient.
By Alesha A.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Great customer service. She was so easy going and patient.
By Alesha A.
The gentleman helping us was patient and provided knowledge to the young customer.
By Blanca
Great service. I didn’t catch the gentleman’s name but he knew his stuff and was knowledgeable about his fragrances.
By Valued C.
Dylan was the best sales man! Great energy and great personality!
By Valued C.
Staff was very helpful!
By Valued C.
great and well educated staf
By Valued C.
Hannah was should a great associate. Her kindness filled the room as she assisted me.
By Valued C.
Ms. Dianne at Tanger Outlets in Myrtle Beach at the 501 highway took time to help answer all my questions and knew what fragrance I was looking for after spending some time listening to me. She was really kind and I really appreciated her for her sincerity and candor. Definitely will buy from her again. Hope she is still there the next time I go in or I just probably would skip it.
By Valued C.