First time using Fragrance Outlet
First time using Fragrance Outlet, so far so good.
By todd J. K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
First time using Fragrance Outlet, so far so good.
By todd J. K.
Salesperson attentive
By Corina F.
I called emailed about a leaking bottle of perfume I ordered. I was told a big song and dance about a video etc. I did the best I could with one hand. Never heard a word. I NOW WILL NEVER PURCHASE ANYTHING FROM YOU AGAIN. ONE BOTTLE OF COOL WATER FOR WOMAN PERFUME LEAKS DOWN YOUR HAND WHEN YOU SPRAY IT. TELL ME HOW DO YOU VIDEO THAT. VERY CHEAP COMPANY . Walmart puts you to shame they have more class than you would believe.
By Pamela M.
Sora was wonderful! He took his time to find us options and was very patient. We came in around closing time and he didn’t rush us. We definitely will go back!
By Jessica
There was a new guy there. I asked for shower fresh or something to equate to Antika Blue which was cancelled. He found me not one but two I purchased.
By David W.
Good perfumes smell good 👍
By Jean C.
You must know what you are getting to know you will like the smell. I have tried a few new ones reading the description and reviews. Over all it was a hit or huge miss and didn’t like the smell wasted my money. I ended up giving the ones I don’t like away and wish I had ones I liked.
By Jessica S.
The order was packaged and shipped out in a timely manner
By Shanette P.