Luis was simply amazing
Luis was simply amazing. He helped us a lot to get amazing fragrances. Take care of him.
By Roger
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Luis was simply amazing. He helped us a lot to get amazing fragrances. Take care of him.
By Roger
Great customer service and options
By Amanda M.
Great salesmen.
By Valued C.
Sales person affable. He went over and beyond working with me to make me happy with my purchase.
By Teresa P.
I love the greeting, when you first come in. Everyone is so nice and friendly. The good smelling fragrances I love. The prices are great not too expensive. And also, love the discounts as well. Thank you so much!
By Tonya D.
Very great customer service
By Valued C.
Customer service was outstanding
By Valued C.
The young man behind the counter was very friendly and helpful. He helped our teenage son find the perfect 1st cologne, without being pushy. He was knowledgeable and able to help him find something that we were all comfortable with.
By Valued C.