I have been buying my perfumes here for…
I have been buying my perfumes here for last 8 years, they have great service and great products. I tell my friends about it too.
By Candice
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
40 reviews
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Fragranceon (fragranceon.com) has 40 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
40 approved reviews, newest moderated first
I have been buying my perfumes here for last 8 years, they have great service and great products. I tell my friends about it too.
By Candice
I ordered a Mac mascara from this company “Fragance.On.com”, confirmation e-mail received but then after 3 weeks nothing else happened and I tried to e-mail, contact company but on the website it only said “store unavailable” to me it’s either a ripped off or fraud this company. Very bad customer service and I do not trust or will ever order from here.
By Mercedes S.
I ordered perfume from this site on December 13, 2017. They took the payment out of my banking account, but failed to give me a tracking number. The phone number on the website doesn't work and there's no way to get in contact with anyone. I have no idea if I will ever get the package.
By Dwain
I ordered a fragrance from this company and when it arrived, I noticed stark differences in both the smell and the packaging from the original purchased at another store. I contacted the company immediately to which I was sent a return label and assured I would receive a full refund. Once the company received the return, the story changed and I was given the runaround. I left 2 negative reviews and then suddenly, I received a partial refund as well as a threat of legal action if I left any bad reviews. I requested a full refund to which I was informed I would not get if I did not remove all my negative reviews. This is a direct violation is my first amendment right. I would never do business with this company again!!
By Abby
shopped here once and the experience was ok, thanks.
By sam
I love this site, site is user friendly and I love the customer service. I recommend this to anyone who wants to have an easy experience in shopping.
By Alexa
I loved my stuff received through fragranceon Thank you so much! :D
By Sidrah W.
great perfune i like it
By anisa