Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
My order was shipped fast, packed with care. Love my new perfume
By Inna
Response from Fragrance Lord· Nov 7, 2024
Thank you, Inna! We're thrilled that your first order arrived quickly and that you’re loving your new perfume. We’re glad the packaging met your expectations, too! If you need anything else, feel free to reach out. Enjoy your fragrance!
Fast Shipping… Fragrance was perfect as well.
By Rob
Response from Fragrance Lord· Nov 7, 2024
Thank you, Rob! We’re glad to hear that you enjoyed the fast shipping and that your fragrance was perfect. If you need anything else, feel free to reach out. Enjoy your scent!
Delivered pretty fast
By Ivan P.
Response from Fragrance Lord· Nov 7, 2024
Thank you, Ivan! We’re happy to hear your order was delivered quickly. If you need any assistance, feel free to reach out. Enjoy your fragrance!
The entire process was conducted quickly, efficiently, and successfully.
By Erik K.
Response from Fragrance Lord· Nov 7, 2024
Thank you, Erik! We’re delighted to hear that everything went smoothly and efficiently with your order. If you have any questions or need further assistance, feel free to reach out. Enjoy your fragrance!
Beautifully shipped with constant updates and the fastest shipment time for FREE! Amazon type speeds, and my fragrance was a niche perfume and came perfectly in tact.
By Cash C.
Response from Fragrance Lord· Nov 7, 2024
Thank you, Cash! We’re thrilled to hear that you had such an amazing experience and enjoyed the fast, free shipping with constant updates. It’s fantastic to know your niche fragrance arrived perfectly intact, too! If you ever need anything else, feel free to reach out. Enjoy your fragrance, and thank you for choosing Fragrance Lord!
Two for two!!! My second fragrance purchase was as flawless as the first. My third purchase would be in the mail as we speak, but every fragrance I’m interested in purchasing is sold out! If you happen to find a bottle of NASOMATTO Pardon lying around, I’ll take it.
By Wayne W.
Response from Fragrance Lord· Nov 7, 2024
Thank you, Wayne! We're thrilled that both of your purchases have been flawless experiences. We completely understand the excitement of finding that perfect scent, and we’ll definitely keep an eye out for **Nasomatto Pardon**. If it comes back in stock, we'll be sure to let you know! Thanks for your continued support, and feel free to reach out if you need any assistance. Enjoy your fragrances!
It got sent to the wrong address and they didn’t even responded to my e-mail.
By Cesar C.
Response from Fragrance Lord· Nov 7, 2024
Thank you for bringing this to our attention, Cesar, and we apologize for the mix-up and any delay in our response. We’re here to help resolve this issue promptly. Please reach out again to **[email protected]** with your order details, and we’ll ensure that this is addressed as quickly as possible. Thank you for your patience, and we’re committed to making this right for you!
I’m impressed with this company. They really package everything well, lots of updates from your order and ships super fast! LOVE
By Lim
Response from Fragrance Lord· Nov 7, 2024
Thank you so much, Lim! We're thrilled to hear that our careful packaging, order updates, and fast shipping made a great impression. Your satisfaction means a lot to us! If you need anything else, feel free to reach out. Enjoy your fragrance, and thank you for choosing Fragrance Lord!
