Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
item was packaged nicely, arrived quickly, and had a free sample.
By Mery U.
Response from Fragrance Lord· Feb 8, 2025
Thank you for your kind review, Mery! We’re so glad to hear that your item arrived quickly and was packaged well. We love including a free sample with our orders, and it’s great to know you enjoyed that too. If you need anything else or have any questions, feel free to reach out. Thanks again for choosing us!
Awesome product and Fast service thank you
By shari S.
Response from Fragrance Lord· Feb 6, 2025
Dear Shari Shari, Thank you for your feedback! We’re glad to hear you were satisfied with our fast service. We truly appreciate your support and look forward to serving you again soon. If you need anything else, feel free to reach out! Best regards,
Initially, I was skeptical about the legitimacy of this company, but I decided to give it a try, and I am thoroughly satisfied with my experience. For the standard shipping option, I received my Cologne purchase within four days of receiving it. The Cologne was authentic, and I was able to save $100 compared to the retail price. I am extremely grateful to have discovered Fragrance Lord, and I will undoubtedly continue using their services in the future.
By Dylan S.
Response from Fragrance Lord· Feb 6, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Fragrance Lord exceeded your expectations. We're happy that you received your Cologne quickly, and we're delighted that you found it to be authentic and that you were able to save on the retail price. We truly appreciate your trust in us and are so glad to have earned your satisfaction. We look forward to serving you again in the future! If you ever need any assistance, don’t hesitate to reach out. Best regards,
10/10 experience! My Amourage came well packaged, no damage, and came with samples! Will definitely be ordering again soon.
By Gilesa H.
Response from Fragrance Lord· Feb 6, 2025
Thank you for sharing your amazing 10/10 experience! We’re so happy to hear that your Amouage arrived in perfect condition, and that you appreciated the packaging and the samples. We truly value your feedback and are excited to have earned your trust. We look forward to your next order and are here if you need anything! Best regards,
One of the best experience for me, this website pretty nice for purchase fragrances, and the only thing I can slightly complain is about the lack of availability of many fragrances that I'd like to buy, but I really understand the reason why, cause you have very good prices. But I'm very happy after all and I'll be waiting for more fragrances available in stock
By Miguel Z.
Response from Fragrance Lord· Feb 5, 2025
Dear Miguel Zorrilla, Thank you so much for your amazing feedback! We're thrilled to hear that you had such a great experience with us. We completely understand your concerns regarding the availability of certain fragrances, and we’re working hard to expand our stock and offer even more options at great prices. We truly appreciate your support and patience, and we look forward to having more of your favorite fragrances available soon. If there’s anything else you need, feel free to reach out. Best regards,
love shopping with fragrance lord. everything is wrapped so carefully. there is never a mistake in presentation. the shipping is always timely. prices are very, very fair. thanks so much.
By carrie
Response from Fragrance Lord· Feb 4, 2025
Hello Carrie, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoy shopping with FragranceLord. It’s our priority to ensure everything is perfectly packaged and delivered on time, and we’re so glad that we’ve been able to meet your expectations. Your kind words and continued support mean a lot to us, and we look forward to serving you again soon. If you ever need anything, don’t hesitate to reach out! Best regards,
FAST SHIPPING. AUTHENTIC PRODUCT
By customer
Response from Fragrance Lord· Feb 3, 2025
Hello, Thank you for your wonderful feedback! We're so glad to hear that you were pleased with our fast shipping and the authenticity of the product. We truly appreciate your support and look forward to serving you again in the future! If you ever need assistance or have any questions, feel free to reach out. Best regards,
I didn't receive my purchase as it was returned to the company, however customer service was good thanks Maria.
By Paul
Response from Fragrance Lord· Feb 3, 2025
Hello Paul, Thank you for your feedback and for your kind words about our customer service. We’re sorry to hear that your purchase was returned, but we’re glad to know our team was able to assist you. If there’s anything else we can do or if you'd like to reorder, please don’t hesitate to reach out. We’re here to help! Best regards,
