Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
shipped suuuuper quick (item arrived in 2 days) most importantly...the fragrance was 100% legit authentic. highly recommend and will definitely be purchasing from again.
By Justin C.
Response from Fragrance Lord· Mar 6, 2025
Thank you, Justin! We’re thrilled to hear your order arrived so quickly and that you’re happy with your 100% authentic fragrance. We truly appreciate your recommendation and look forward to your next purchase!
Amazing packaging! Fast delivery!
By Armando J.
Response from Fragrance Lord· Mar 6, 2025
Thank you, Armando Jr! We’re glad you loved the packaging and fast delivery. We always aim to provide the best experience. Enjoy your fragrance, and we look forward to serving you again!
Cancels orders due to their own pricing mistakes. Wouldn’t recommend business.
By Andrew C.
Response from Fragrance Lord· Mar 6, 2025
We’re sorry for any inconvenience caused by the cancellation. While we strive for accuracy, occasional pricing errors can occur. We appreciate your understanding and hope to have the opportunity to serve you in the future. If you have any concerns, feel free to reach out to [email protected], and our team will be happy to assist you.
Fragrancelord has a wide variety of designer and niche perfumes for all to enjoy. The have great prices and deliver really fast. I was impressed! I do truly recommend Fragrancelord for your next fragrance purchase.
By Jaime
Response from Fragrance Lord· Mar 3, 2025
Thank you so much, Jaime! 💙 We're thrilled to hear you were impressed with our wide selection, great prices, and fast delivery! We appreciate your recommendation and are always here to help you find your next signature scent. Let us know what you're loving, and we’d be happy to suggest your next must-have fragrance! 😊✨ Happy spritzing!
Fragrances are legit, reasonable delivery time. Overall satisfied.
By Armando C.
Response from Fragrance Lord· Mar 3, 2025
Thank you, Armando! 💙 We're glad to hear you're satisfied and that you found our fragrances 100% legit with a smooth delivery experience. Let us know what scent you picked up—we’d love to help you find your next favorite! 😊✨ Happy spritzing! 🚀
When I typed in what I was looking for, it pulled it up, like clearly they must carry it or their search engine would not had pulled it up, I clicked on it, and bought it. Come to find out, it was the number 1 not 2 of this perfume, and to top it off was for men, so I can't even wear the perfume I thought I ordered but didn't. Other than the search engine or their website needing to fix that, everything was fine.
By CHRISTY H.
Response from Fragrance Lord· Mar 3, 2025
Thank you for your feedback! We’re sorry for the mix-up with your order. 💙 Our goal is to make sure you find exactly what you're looking for, and we appreciate you bringing this to our attention. If the fragrance is unused, our customer support team may be able to assist with an exchange or solution—please reach out to [email protected] so we can help! We’ll also look into improving the search experience to prevent this from happening again. We appreciate your patience and hope to get you the perfect scent soon! 😊✨
I love fragrance Lord! I have ordered several decants from them multiple times and a couple of bottles too. They are great, fast and accurate shipping, fair prices and always authentic fragrances. I definitely recommend Fragrance Lord for your fragrance needs.
By customer
Response from Fragrance Lord· Feb 28, 2025
Thank you so much for your kind words and support! 💙✨ We're thrilled to hear that you've had a great experience with our decants and bottles. Fast shipping, fair prices, and authenticity are what we stand for, and we truly appreciate your recommendation! Let us know what fragrances you're loving—we’d be happy to suggest your next scent obsession. 😉 Happy spritzing! 🚀💨
Best prices for sure and came with a bunch of freebies! This smell is amazing, packaging came secure and I love it
By R J.
Response from Fragrance Lord· Feb 28, 2025
Thank you, RJ! 🎉 We're so happy to hear you loved your fragrance and the freebies! 💙 We always make sure to provide the best prices, secure packaging, and top-tier scents—because you deserve nothing less. Which fragrance did you pick up? We'd love to suggest your next must-have scent based on what you're enjoying! 😉✨ Happy spraying! 🚀
