Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
It was well done and exactly how I wanted it
By Crssy.b
Response from Fragrance Lord· Aug 9, 2025
Thank you! We’re so glad everything turned out exactly how you wanted — that’s always our goal. We appreciate you choosing Fragrance Lord!
Shipping was fast and very well packaged. Everything went great and it smells great just like I remember it from trying out at Sephora.
By Simon B.
Response from Fragrance Lord· Aug 7, 2025
Thank you, Simon! We're glad everything arrived quickly and securely — and even more excited that the scent brought back that perfect memory from Sephora. Enjoy every spray, and we’re here when you’re ready for your next favorite!
EXCELLENT FRAGANCE
By RICARDO
Response from Fragrance Lord· Aug 6, 2025
Thank you, Ricardo! We're thrilled you found the fragrance excellent — short and sweet, just like a perfect scent moment. We appreciate you being part of the Fragrance Lord community!
Incredibly fast shipping, fair prices, quality fragrances and friendly service. My new favorite source for fragrances!
By Michael D.
Response from Fragrance Lord· Aug 5, 2025
Thank you, Michael! We're honored to be your new go-to for fragrances 🙌. Fast shipping, fair pricing, and authentic scents with top-notch service — that’s what we’re all about. We can’t wait to help you discover even more favorites!
Thank you for fast delivery, amazing original quality and small gifts. I'm yours!
By Anna A.
Response from Fragrance Lord· Aug 5, 2025
Thank you, Anna! We're so happy you loved the quick delivery, quality, and the little extras — you're officially part of the Fragrance Lord family now! 💝 We’re excited to keep delighting you with every order.
Great communication and super fast shipping. I absolutely love Layton. I e had a few clones but the real thing is so much better.
By Steven M.
Response from Fragrance Lord· Aug 4, 2025
Hi Steven, Thank you so much for your wonderful feedback! We’re delighted to hear you appreciated our communication and fast shipping. It’s great to know you love the real Layton — there really is no substitute for the original! If you ever need recommendations or assistance, feel free to reach out. We look forward to serving you again.
I enjoy purchasing from Fragrance Lord (FL) - the only suggestion I would make is for FL to scent label on the bottle
By Mark
Response from Fragrance Lord· Aug 4, 2025
Hi Mark, Thank you for your continued support and for sharing your suggestion! We’re so glad to hear you enjoy purchasing from Fragrance Lord. Your idea about adding scent labels on the bottles is great feedback, and we’ll definitely pass it along to our team for consideration. If there’s anything else we can do to enhance your experience, please don’t hesitate to let us know.
Great packaging, Super Fast Shipping !! Awesome customer service I just wish they would have told me about the discount codes !
By Anthony M.
Response from Fragrance Lord· Aug 4, 2025
Hi Anthony, Thank you for your kind words about our packaging, shipping, and customer service! We’re glad you had a great experience overall. We appreciate your feedback about the discount codes and will work on making that information clearer in the future. If you’d like, I can share any current discounts or offers with you — just let me know! Thanks again for choosing Fragrance Lord.
