Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Fragrance Lord is very efficient and got my order to me in a few days ...
By James C.
Response from Fragrance Lord· Jan 9, 2026
Hello James, Thank you for sharing your feedback with us. We’re glad to hear that you found FragranceLord.com efficient and that your order arrived quickly. We truly appreciate your support and look forward to serving you again. Best regards, FragranceLord.com Customer Support
Great site to buy
By Carlos R.
Response from Fragrance Lord· Jan 9, 2026
Hello Carlos, Thank you for taking the time to share your feedback and for your kind words about our prices and shipping. We appreciate you pointing out the insurance option at checkout. Please note that shipping insurance is optional and can be deselected before completing the purchase. Your feedback helps us improve the shopping experience, and we truly value it. Thank you for choosing FragranceLord.com. Best regards, FragranceLord.com Customer Support
Great quality and very fast shipping! Thank you!
By adel B.
Response from Fragrance Lord· Jan 9, 2026
Hello Adel, Thank you for your kind words and for sharing your experience with us. We’re delighted to hear that you’re happy with the quality of our products and our fast shipping. Your support truly means a lot to us. Thank you for choosing FragranceLord.com. Best regards, FragranceLord.com Customer Support
Came soooner and can’t stop wearing it amazing
By Pedro
Response from Fragrance Lord· Jan 7, 2026
Hello Pedro, Thank you so much for your wonderful review! We’re thrilled to hear that your order arrived sooner than expected and that you’re loving it. Your support truly means a lot to us. Best regards Fragranclord.com Customer Supp
My purchase with Fragrance Lord is the BEST purchase yet! After purchasing Amouage "Guidance Woman" at all sorts of online retailers, I gave up on the hopes of receiving an AUTHENTIC, non-counterfeited fragrance. Fragrance Lord is the BEST. Pricing is fair. Shipping was wicked-fast. And the fragrance...beyond perfection. I will ONLY shop here for higher-end, AUTHENTIC fragrances. There's ZERO worry. THANK YOU!!
By Toni Lee F.
Response from Fragrance Lord· Jan 7, 2026
Hello Toni, Thank you so much for your incredible feedback! We’re truly honored to hear that your experience with Fragrance Lord exceeded your expectations. Providing authentic fragrances, fair pricing, and fast shipping is our top priority, and your words mean a great deal to our team. We sincerely appreciate your trust and look forward to serving you again. Best regards Fragrance Lord Customer Support
This is the first time I’ve used Fragrance Lord, and your shipping beats everyone else. I’ve waited up to 3 weeks for some. Plus, as of right now, you’re the only place I can find Blue Talisman Extrait samples. So it appears you are on top of things. I’ll be ordering more. Thank you.
By Kenneth R O.
Response from Fragrance Lord· Jan 6, 2026
Hello Kenneth, Thank you very much for taking the time to share your experience with Fragrance Lord. We’re delighted to hear that you’re happy with our selection and fast shipping, and that we could provide the Blue Talisman Extrait samples you were looking for. Your kind feedback truly motivates our team, and we look forward to serving you again soon. Best regards, Customer Support Team fragranclord.com
Everything I buy from FL is legit and ships super quickly. I'll be back for more!
By B.
Response from Fragrance Lord· Jan 5, 2026
Thank you so much for your kind words! We’re really happy to hear you’re enjoying your experience with Fragrance Lord. Authenticity and fast shipping are always our top priorities, and it means a lot to know that shows. We truly appreciate your support and look forward to serving you again soon! ✨
I have not received the items yet 😕
By Anthony P.
Response from Fragrance Lord· Jan 5, 2026
Hi Anthony, thank you for letting us know. We’re sorry to hear that your order hasn’t arrived yet 😕. Please don’t worry—our team is here to help. Feel free to reach out to us with your order number, or check your tracking link for the latest update, and we’ll gladly look into this for you right away. We truly appreciate your patience.
