Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Good price and quality products.
By Alejandro
Response from Fragrance Lord· Apr 21, 2026
Hello Alejandro, Thank you for your kind feedback! We're glad to hear you're happy with our pricing and product quality. We truly appreciate your support. Best regards, FragranceLord Customer Service
Great experience, got a great deal on Frederic Malle Portrait of a Lady, which I love so much. FedEx ground shipping, arrived safely. Two interesting samples were included. It's my second order from them, very professional company. Got a nice follow up email after I ordered, thank me for being a customer, thats always a nice touch.
By Madrone
Response from Fragrance Lord· Apr 21, 2026
Hello Madrone, Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and are enjoying Frederic Malle Portrait of a Lady. It's great to know your order arrived safely and that you appreciated the samples and follow-up email. Your continued support means a lot to us. Best regards, FragranceLord Customer Service
Quick delivery and good quality packaging. Great website to get samples and decant of niche fragrance.
By Sergio L.
Response from Fragrance Lord· Apr 21, 2026
Hello Sergio, Thank you for your feedback! We're glad to hear you’re happy with the quick delivery and packaging. It’s great to know you enjoy our selection of niche fragrance samples and decants. Best regards, FragranceLord Customer Service
Amazing website they are reliable and super fast👍👍
By Adam R.
Response from Fragrance Lord· Apr 20, 2026
Hello, Thank you so much for your kind feedback and support. We’re glad to hear that you had a positive experience with fragrancelord.com and that our service met your expectations. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your review. We look forward to serving you again in the future. Best regards,
All i can say is wow, i was intoduced to this site from marshal the scent addict and you guys did not disappoint, from ordering,tracking, and the helpful texts, and emails updating the progress of my order, placed the order and got it in 4 days and the products were great as well, great is an understatement they were fantastic all from the house of moudon. I will be using frangrance lord for my purchases from here on out. Thanks
By Jonathan B.
Response from Fragrance Lord· Apr 20, 2026
Hello, Thank you so much for your wonderful feedback and support. We’re delighted to hear that you had a smooth experience with fragrancelord.com and that you are happy with the service, updates, and products. Your kind words truly motivate our team to keep delivering the best possible service. We look forward to serving you again soon. Best regards,
So overjoyed that Fragrance Lord has new releases like Wild Vetiver by Creed available in 10ml travel size! This is the perfect amount for affordability and practicality for seasonal scents such as this. The quality is legit, as I have tried the fragrance in a Creed Boutique and have a small sample to verify, as this was my first purchase with Fragrance Lord. Needless to say - prices are fair, top-notch/legit fragrances, shipping was fast (2 days) - I’ll be back!
By Cody W.
Response from Fragrance Lord· Apr 20, 2026
Hello, Thank you so much for your kind and detailed feedback. We’re thrilled to hear that you’re happy with your experience at fragrancelord.com and that you enjoyed the quality, pricing, and fast delivery. It’s great to know the Creed Wild Vetiver travel size worked perfectly for you. We truly appreciate your trust and look forward to serving you again soon. Best regards,
I have had excellent experience getting anything from them everything has been 100% authentic and the shipping is very good it would recommend them to anyone that ask me is a very good company
By Joey M.
Response from Fragrance Lord· Apr 17, 2026
Hi Joey 😊 Thank you for your amazing feedback! We're thrilled to hear you've had such a great experience with us and that you're happy with the authenticity and shipping. Your recommendation means a lot to us—we truly appreciate your support and look forward to serving you again! ✨
Everything came as described, very well packaged and fast. Would recommend to anyone 🔥🔥🔥
By C-los
Response from Fragrance Lord· Apr 15, 2026
Thank you so much for your kind words! We’re really glad to hear everything arrived safely and met your expectations. Your support and recommendation mean a lot to us! 🔥 We look forward to serving you again soon!
