Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Very professional and quick
By Dorde D.
Response from Fragrance Lord· May 1, 2024
We're delighted to hear that you found our service professional and quick! At FragranceLord.com, we aim to provide a seamless and efficient experience for all our customers. Thank you for your feedback, and we look forward to continuing to offer you top-notch service in the future. If there's anything else you need, we're just a message away. Enjoy your fragrances!
Gd price and delivery was fast!
By Matt C.
Response from Fragrance Lord· May 1, 2024
We're glad to hear that you were pleased with the pricing and fast delivery! At FragranceLord.com, we strive to provide great value and swift service to enhance your shopping experience. Thank you for choosing us, and we look forward to serving you again in the future. If there's anything else you need or if you have any questions, we're always here to help. Enjoy your purchase!
They are very professional people, I purchased from them two times,first time went smoothly, second time I ordered fregrance over 300$ but it lost by UPS, once they realised that they expedited another shipment immediately, I got the replacement within 3 days, highly recommended Very good prices, Authentic fragrances 100%, Awesome customer service too.
By Christina Y.
Response from Fragrance Lord· Apr 18, 2024
Thank you for sharing such positive feedback about your experiences with us at FragranceLord.com! We're delighted to hear that even when faced with a shipping issue, our team handled it professionally and efficiently to ensure you received your replacement promptly. Ensuring our customers have a smooth and satisfactory shopping experience, especially with high-value items, is a top priority for us. Your endorsement and acknowledgment of our authentic fragrances, competitive prices, and awesome customer service mean a great deal. We truly appreciate your recommendation and are thrilled to have earned your trust and continued business. Thank you for choosing FragranceLord.com, and we look forward to serving you again in the future. If there's anything else you need or any further assistance you require, we're always here to help. Enjoy your fragrances and the experiences they bring!
Quick service
By Megan C.
Response from Fragrance Lord· Apr 16, 2024
We're glad to hear you experienced quick service! At FragranceLord.com, we strive to make every part of your shopping experience as efficient and pleasant as possible. Thank you for your feedback, and we look forward to serving you again soon. If there's anything else you need or if you have any questions, we're always here to help!
Shipping was quick and I love the fragrance and you get authentic fragrances for a low price you can’t beat !
By Necole
Response from Fragrance Lord· Apr 13, 2024
We're thrilled to hear you had a positive experience with the quick shipping, and that you're loving your fragrance! At FragranceLord, we're committed to providing authentic fragrances at unbeatable prices, and it's great to know that we've met your expectations. Thank you for your kind words and for choosing us for your fragrance needs. We look forward to continuing to offer you great deals on genuine products. If there's anything else you need or if you have any questions, we're always here to help. Enjoy your fragrance!
Everything right
By Giacomino
Response from Fragrance Lord· Apr 13, 2024
Great to hear that everything was to your satisfaction! At FragranceLord, we strive to ensure a smooth and pleasant experience for all our customers. Thank you for choosing us, and if there's anything else you need or any other fragrances you're curious about, we're here to help. We look forward to serving you again soon!
simply the best in price.
By Acdrugal A.
Response from Fragrance Lord· Apr 12, 2024
We're thrilled to hear that you found our pricing to be the best! At FragranceLord, we strive to offer competitive prices on all our fragrances, ensuring that our customers receive great value alongside exceptional quality. Thank you for your positive feedback, and we're glad you chose us for your fragrance needs. We look forward to continuing to provide you with the best deals in the future. If there's anything else you need or if you have any questions, we're always here to help. Enjoy your fragrances!
Fake Cologne didn’t last 5 min
By Joe R.
Response from Fragrance Lord· Apr 12, 2024
I'm really sorry to hear that you're disappointed with your purchase. At FragranceLord, we stand behind the authenticity and quality of all our products. It's important to us that you feel confident and satisfied with your purchase. Please contact us directly so we can look into this issue for you. We want to ensure that you receive a product that meets your expectations and our standards. We take concerns about authenticity and performance very seriously and are here to support you in resolving this matter. Thank you for bringing this to our attention, and we look forward to helping you.
