Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Genuine products, decent prices, fast shipment
By James S.
Response from Fragrance Lord· Sep 2, 2024
Thank you for your kind words! I'm glad to hear that you're satisfied with our genuine products, pricing, and fast shipping. We strive to provide the best experience for our customers. If you need anything else, we’re here to help. Thanks for choosing Fragrance Lord!
Fast shipping, great prices, and best of all, authentic fragrances!
By Shivang
Response from Fragrance Lord· Sep 2, 2024
Thank you, Shivang! I'm thrilled to hear that you had a great experience with our fast shipping, great prices, and authentic fragrances. Your satisfaction is our top priority. We appreciate your trust and look forward to serving you again. Thanks for choosing Fragrance Lord!
The packages and free samples are very ligit. Will definitely buy more
By Pyon N.
Response from Fragrance Lord· Sep 2, 2024
Thank you, Pyon! I'm glad to hear that you found the packaging and free samples to be legit. We’re thrilled that you enjoyed your experience and look forward to serving you again. Thanks for choosing Fragrance Lord!
Great and trusted website.
By Michael
Response from Fragrance Lord· Sep 2, 2024
Thank you, Michael! I'm glad to hear that you consider Fragrance Lord a great and trusted website. Your trust means a lot to us, and we’re here to ensure every experience is top-notch. Thanks for choosing Fragrance Lord!
I received the wrong item and have contacted customer service multiple times over the past week with no response. Very risky to order high cost items with zero customer support.
By Patrick H.
Response from Fragrance Lord· Sep 3, 2024
I'm very sorry to hear about your experience, Patrick. We truly value our customers and aim to resolve any issues as quickly as possible. I understand your frustration, and I apologize for the lack of communication you've experienced. Our team has reached out to you with an offer for a return and refund, but it seems we haven't received a response. Please check your email for our messages, and we'll make sure to resolve this issue promptly once we hear back from you. Thank you for bringing this to our attention, and we appreciate your patience.
The price was awesome! It came packaged very well and it arrived quickly.
By lynda B.
Response from Fragrance Lord· Aug 19, 2024
Thank you, Lynda! I'm so glad to hear that you had a great experience with your purchase. It's wonderful that you found the price to be awesome, and that everything arrived quickly and well-packaged. We appreciate your feedback and look forward to serving you again!
It was my first time buying from fragrancelord but I’d say the the price was excellent, the communication was good, the delivery was quick, and the end product was well received and even included a free sample. Overall great experience!
By Ryan S.
Response from Fragrance Lord· Aug 17, 2024
Thank you, Ryan! I'm so glad your first experience with Fragrance Lord was a great one. It’s wonderful to hear that you were pleased with the price, communication, quick delivery, and the bonus sample. We’re thrilled that you enjoyed the product, and we look forward to serving you again in the future!
Quick easy and affordable. Got exactly what I wanted.
By Art V.
Response from Fragrance Lord· Aug 16, 2024
Thank you, Art! I'm glad to hear that your experience was quick, easy, and affordable, and that you got exactly what you were looking for. If you need anything else in the future, we’re here to help. Enjoy your purchase!
