Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Fantastic as always. Customer service goes above and beyond. Exemplary.
By B R.
Response from Fragrance Lord· Sep 11, 2024
Thank you for your kind words, B R! We're thrilled to hear that you had a fantastic experience with us once again and that our customer service exceeded your expectations. We always aim to go above and beyond for our customers! Looking forward to serving you again soon!
Many times I’ve ordered from this company and always authentic! Quick shipping too.
By Eric H.
Response from Fragrance Lord· Sep 9, 2024
Thank you, Eric! I'm so glad to hear that you've had consistently positive experiences with Fragrance Lord and that you trust our authenticity. We appreciate your loyalty and look forward to serving you again with quick shipping. Thanks for choosing us!
Exceptional service and products
By Creighton M.
Response from Fragrance Lord· Sep 9, 2024
Thank you so much, Creighton, for your kind words and trust in Fragrancelord.com! We're thrilled to hear that you're continuously satisfied with our service and products. We always strive to provide the best fragrances, ensuring quality and authenticity every time.If there's anything more we can do for you, feel free to reach out. We look forward to serving you again soon!
Fragrances are authentic. They have really great price for niche fragrances. Shipping also supper fast. Highly recommended
By Vic
Response from Fragrance Lord· Sep 9, 2024
Thank you so much for your wonderful feedback, Vic! We're delighted to hear that you're happy with the authenticity of our fragrances and the speedy shipping. We always strive to offer the best prices on niche fragrances while ensuring top-notch service. Your recommendation means the world to us! Looking forward to your next visit at Fragrancelord.com.
Arrived on time ..
By Brenda D.
Response from Fragrance Lord· Sep 9, 2024
Thank you for your review, Brenda! We're glad to hear your order arrived on time. If there's anything else we can do to make your experience even better, feel free to let us know. Enjoy your fragrance!
Unfortunately, my fragrance came in damaged packaging. I reached out to customer service and still haven’t received a response. However, the fragrance does smell nice.
By Ace
Response from Fragrance Lord· Sep 11, 2024
Thank you for your feedback, Ace, and we sincerely apologize for the damaged packaging and the delayed response from customer service. We're glad to hear you’re enjoying the fragrance, but we understand the packaging issue can be disappointing. Rest assured, Fragrancelord.com stands behind every product shipped, and our team will be reaching out to assist you with this matter shortly. Thank you for your patience, and we’ll work to resolve this as soon as possible!
Great experience from start to finish would and will use again and reccomend to friends.
By customer
Response from Fragrance Lord· Sep 9, 2024
Thank you so much for your kind words! We're thrilled to hear you had a great experience from start to finish. Your recommendation and trust mean a lot to us, and we can't wait to serve you again. Enjoy your fragrance, and feel free to reach out anytime!
Amazing I want to order another one
By George K.
Response from Fragrance Lord· Sep 9, 2024
Thank you, George! We're so happy to hear that you loved your fragrance and are already thinking of ordering another. Your excitement is contagious! Let us know if you need any recommendations—we're always here to help you find your next favorite scent.
