Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Incredibly fast processing and shipping times. 10/10 will be ordering from them again.
By Kaitlyn A.
Response from Fragrance Lord· Jun 11, 2026
Thank you so much for your feedback! We’re glad you were happy with our fast processing and shipping. We look forward to serving you again!
Amazing Store! They have incredible prices on designer and niche fragrances. They will be my go to from now and it helps that they are located close to me so the shipping is lightning fast. Can't recommend them enough!
By Ian W.
Response from Fragrance Lord· Jun 11, 2026
Thank you so much for your amazing review! We’re thrilled to hear you’re happy with our fragrances and prices. Looking forward to serving you again soon!
great selection, fast order processing
By Alex R.
Response from Fragrance Lord· Jun 9, 2026
Thank you for your kind review! We're delighted to hear that you enjoyed our selection and that your order was processed quickly. We appreciate your support and look forward to helping you find more great fragrances in the future!
Great company, fast shipping
By Polina T.
Response from Fragrance Lord· Jun 8, 2026
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that our shipping met your expectations. We look forward to serving you again soon!
Fragrance Lord has become one of my favorite discounters. Great prices, solid packaging, reliable quality, genuine products. One of the best in the game!
By Daniel
Response from Fragrance Lord· Jun 8, 2026
Thank you so much for your amazing review! We’re thrilled to hear that FragranceLord has earned a spot as one of your favorite fragrance destinations. 😊 Providing genuine products, great prices, and reliable service is exactly what we strive for, and it’s wonderful to know our efforts are appreciated. We look forward to helping you discover even more of your favorite scents in the future! The FragranceLord Team
Concerns item was inauthentic. Images provided do not match product sent and no box was provided. Never received a callback and called two separate times a few days apart. Would not recommend.
By Ben F.
Response from Fragrance Lord· Jun 5, 2026
Thank you for sharing your feedback. We're sorry to hear about your concerns regarding the product and your experience with our customer service. We take authenticity very seriously and stand behind all products we sell. We also apologize if your attempts to reach us were not addressed in a timely manner. Please contact our support team directly with your order information so we can review the details, address your concerns regarding the packaging and product images, and work toward a resolution. We appreciate the opportunity to make this right.
Shipping took longer than expected (not from-China-long), but the product itself was packaged well and as described. Very happy to have my new, beloved perfume.
By therealitgirl
Response from Fragrance Lord· Jun 4, 2026
Thank you for your thoughtful review! We appreciate your patience with the shipping time and are glad to hear your order arrived safely, was well-packaged, and met your expectations. Most importantly, we're thrilled that you're enjoying your beloved perfume. Thank you for choosing us, and we look forward to serving you again in the future!
Great shopping experience. They had what I was looking for at a decent price and the fulfillment and delivery was great. Thanks again.
By Neil S.
Response from Fragrance Lord· Jun 3, 2026
Thank you for your kind review! We're delighted to hear that you found exactly what you were looking for at a great price and that your order arrived smoothly and on time. We truly appreciate your support and look forward to serving you again in the future. Thanks again for choosing us!
