Good product
Good product, good prices, delivery as expected
By mac
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,989 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FragFlex is a leading U.S.-based online fragrance retailer specializing in authentic designer perfumes, luxury colognes, and niche fragrances at highly competitive prices. Built for fragrance enthusiasts who want both value and reliability, FragFlex sources genuine products from trusted distributors and global suppliers to ensure every item is 100% authentic.Our curated selection includes top designer brands, niche houses, trending releases, gift sets, testers, and hard-to-find fragrances — with new arrivals added regularly. Whether you’re searching for a signature everyday scent or a rare collector bottle, FragFlex makes premium fragrance accessible without traditional retail markups.We proudly serve customers across the United States with fast order processing, dependable shipping, and secure checkout. Shoppers trust FragFlex for competitive pricing, careful packaging, and responsive customer support from purchase to delivery.Our mission is simple: deliver authentic fragrances at exceptional value while providing a smooth, flexible shopping experience. Discover why thousands of fragrance lovers choose FragFlex as their go-to destination for discount perfumes and colognes online. Shop confidently and experience fragrance shopping, redefined.
Fragflex (fragflex.com) has 2,989 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,989 approved reviews, newest moderated first
Good product, good prices, delivery as expected
By mac
Wasn't delivered
By Kaiden K.
Response from Fragflex· Sep 30, 2026
Hello Kaiden, Thank you for bringing this to our attention. We are sincerely sorry to hear that you have not received your package, we completely understand how frustrating it is when an order fails to arrive as expected. We checked our records and noticed we didn't have a prior message from you regarding this delivery issue, but your satisfaction is our top priority and we want to get this sorted out right away. Our support team has reached out regarding your order with the next steps to proceed with a resolution. Please check your inbox when you have a moment so we can take care of this for you! Best Regards, The FragFlex Team
Wonderful fragrance
By DeCarlo
Very good shopping experience. Items always are sent on time.
By customer
This is my first order, and I purchased several samples. Everything arrived as expected, and in a timely manner. Recommended.
By A. L.
The shipping was efficient, the packaging was secure, and the pricing was highly competitive
By Stefany D.
FragranceBuy has consistently competitive pricing and a great selection, but what really stands out is their customer service when something goes wrong. Ashley was extremely helpful with an issue I had, took the time to understand the situation, and worked with me toward a fair resolution. That kind of service is a big reason I keep choosing FragranceBuy.
By Alex K.
Prices are good, shipping is slow. This is my second order, and second time one of my perfumes had a defect. Last time the atomizer didn’t work, and this time, one of my perfumes (Jasmere) had a very loose gold case, so I question their supplier. Otherwise alright.
By Sandra B.