Order came through fast
Order came through fast
By Brandon D.
Response from Fragflex· Jan 14, 2026
Thank you for your feedback! We’re glad your order arrived quickly and appreciate your support. Best regards, FragFlex Team
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,989 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FragFlex is a leading U.S.-based online fragrance retailer specializing in authentic designer perfumes, luxury colognes, and niche fragrances at highly competitive prices. Built for fragrance enthusiasts who want both value and reliability, FragFlex sources genuine products from trusted distributors and global suppliers to ensure every item is 100% authentic.Our curated selection includes top designer brands, niche houses, trending releases, gift sets, testers, and hard-to-find fragrances — with new arrivals added regularly. Whether you’re searching for a signature everyday scent or a rare collector bottle, FragFlex makes premium fragrance accessible without traditional retail markups.We proudly serve customers across the United States with fast order processing, dependable shipping, and secure checkout. Shoppers trust FragFlex for competitive pricing, careful packaging, and responsive customer support from purchase to delivery.Our mission is simple: deliver authentic fragrances at exceptional value while providing a smooth, flexible shopping experience. Discover why thousands of fragrance lovers choose FragFlex as their go-to destination for discount perfumes and colognes online. Shop confidently and experience fragrance shopping, redefined.
Fragflex (fragflex.com) has 2,989 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,989 approved reviews, newest moderated first
Order came through fast
By Brandon D.
Response from Fragflex· Jan 14, 2026
Thank you for your feedback! We’re glad your order arrived quickly and appreciate your support. Best regards, FragFlex Team
Good prices fast delivery
By Michael W.
Response from Fragflex· Jan 14, 2026
Thank you for your feedback! We’re glad you’re happy with the pricing and fast delivery. Best regards, FragFlex Team
I got a hard to find fragrance that turned out to be my favorite of my collection. It was shipped in very sturdy box.
By Ryan B.
Response from Fragflex· Jan 14, 2026
Thank you for your feedback! We’re glad you found a new favorite fragrance and that it arrived safely. Best regards, FragFlex Team
My Parfum safely arrived on time. Authentic and beautifully packaged.
By Lani R.
Response from Fragflex· Jan 14, 2026
Thank you for your feedback! We’re glad your parfum arrived safely, on time, and that you’re happy with the packaging and authenticity. Best regards, FragFlex Team
Unable to contact support Did not receive the order
By Lyn
FRAGFLEX WAS A MUCH BETTER WEBSITE BEFORE MERGING WITH FRAGRANCE BUY CA ! I WAS ONE OF FRAGRANCE BUYS BEST CUSTOMERS UNTIL THEY CHANGED UP EVERYTHING A FEW YEARS AGO. I FEEL LIKE THEY JUST THREW ALL OF THEIR U.S. CUSTOMERS UNDER THE TRUCK! THEN I FOUND FRAGFLEX AND IT WAS A GREAT NEW WEBSITE ! WHEN I HEARD ABOUT THE MERGER WITH FRAGRANCE BUY.CA I PREDICTED THAT THEY FRAGFLEX WOULD BE CHANGED FOR THE WORSE AND IN MANY WAYS THEY WERE ! THEIR WEBSITE BECAME CONFUSING TO NAVIGATE. THEY STARTED HAVING MANY MORE OUT-OF-STOCKS AND SOLD-OUT ITEMS,JUST AS FRAG BUY HAD ALWAYS BEEN NOTORIOUS FOR ! FRAGFLEX 'S PRICES INCREASED SUBSTANTIALLY JUST AS FRAG BUYS HAD DONE BEFORE MERGING ! ALL IN ALL, BOTH COMPANIES WERE BETTER BEFORE MERGING OR WHATEVER THEY DID ! I HOPE BOTH COMPANIES WILL GET BACK TO THE WAY THEY USE TO BE ! EVEN WITH THEIR FAULTS, FRAGFLEX IS A GOOD COMPANY TO DEAL WITH. THEY HAVE A GOOD INVENTORY (WHEN IN STOCK) AND THEIR SERVICE IS GOOD.PRODUCTS HAVE BEEN DELIVERED IN A REASONABLE TIME AND WITHOUT DAMAGE!.
By Gary J. R.
You have the product I needed. It was shipped and arrived in a few days. I will definitely continue to be a customer of this company.
By Mary O.
Response from Fragflex· Jan 14, 2026
Thank you for your feedback! We’re glad we could provide the product you needed and that it arrived quickly. We look forward to serving you again. Best regards, FragFlex Team
Fragflex was slow to ship out, took them about a week and a half to get a shipping confirmation, then about 2 or 3 days for them to hand it over to fedex. Estimate stated I would receive the item on the 19th. As of the 26th, new eta is Dec 29th. Fedex, altho not fragflex's fault, cycled my package through the same two facilities for 3 days. Then suddenly it appeared in Florida, completely the opposite side of me. I'm assuming Fedex lied about the location. I'm going to give fragflex another chance, let's see what happens with it.
By Ken