FractureReviews of fractureme.com

This was my 3 or 4th purchase. I've always been happy, but this time the picture I sent was cropped. My motorcycle was at the outer right edge of the shot, yet it was missing from the fracture. Suggest a larger proof to be approved by the customer to avoid this in the future. My wife was still in the shot so...it's still a keeper.

Beautiful expression of my pictures. Vibrant colors and detail. I have found that 16 Mega Pixel is necessary for really good pictures but 5 will work. As you select sizes it is nice to see how fracture will show you what WON'T work. The blue skies and waters are fantastic. I have many Fractures and have a few as gifts.

My first version of this review for FractureMe was very poor because I received no replies to support questions after submitting once per week for 7 weeks. Problems were encountered when I changed photos to portrait. Photos self-duplicating in my account was another problem. I also had a lot of problems to get the order to process at checkout. I sent a final support e-mail explaining how they lost me as a customer. Miraculously, I received a reply telling me that my questions, including that one, were sent to their spam box. (So, then why did they find this one?) The reply was polite, helpful and explained my questions well. About The Process & Photos: I didn't use their many editing tools because I have Photoshop. But I did change their default print shape. That caused technical problems. Using a phone instead of the computer solved that in a long kind of way. Other than that, setting up a photo to send for printing is quite easy and intuitive. The way FractureMe prints on glass is different than some others that I've experienced. Fracture prints on the back of the glass, then sprays a thick coating of white over it. Next, the print is mounted on heavy paperboard with a key hole slot for a hanging screw. (More on hanging options later) Printing on the back of the glass means that one can clean the front of the photo without risk of damaging the ink. The white that is applied behind the ink makes the colors true and opaque. The glass itself is cut perfectly to shape and the edges are well polished. It's also thicker glass than some competitors. (Quite heavy, actually) The glass is optically clear and perfectly flat for no waves or distortion. The photos were packaged in a box that apparently was sized for this shape and quantity of prints. It's nice that each print is placed in a thick holder of a sort to protect it while stacked in the mailing box. They arrived unharmed. It was one day between ordering and mailing. Another 2 days for delivery. The photos can be mounted with the key hole slot and a screw, or they can be mounted with a pair of 3M Command type strips. I'd recommend the ones that have the dots that clip together for more security. Also available are metal stands for standing the prints on a desk. They cost about 4 or 5 USD each. I wasn't thrilled that the inside of the lip into which the print fits isn't padded. The glass can scratch and the print easily slides sideways. A strip of felt and two-way tape solved that quickly. Regarding glossy glass prints: Colors are deep and rich. The blacks are very, very black. The whites are brilliant. The blues, reds and other "heavy" colors are rich and luxurious. I was impressed. There is zero pixelation. None. The photos printed exactly as submitted with no color changing, not softening, no extra cropping. What you send it what you will get. (They will warn you if the size you select won't make a good photo.) For the price, you will get an excellent print that is shipped quickly and safely. The only reasons that I nuked a star are the shape selection problems, the support reply problems and some problems getting the order to go through. Add in the desk stand sharp metal, but that was solved in a minute. If you don't mind some frustration, you will get a superior print and a good price. I will order again from Fracture. (Which is kind of a genius name for a company that makes something that can fracture.)

This is y second

When I first placed an order the glass came broken, but when I submitted a damaged inquiry they were so prompt and beyond helpful. A reorder was already out in the mail without me even asking. Beautiful product and even better customer service!!

They are super even pictures of pictures came out beautifully. I will continue to use as I find more pictures. They have done 12 pictures for me and all are great. Very easy to put on the wall also.

I’ll review the redo. What I received isn’t hanging. Disappointed.

I sent 7 images to be printed on glass by Fracture. All turned out clear, sharp and with accurate colors. They were on my wall in less than a week. The cost was very reasonable. Great product at a fair price.