Great experience
I made my request and got just what I needed. Gene took all the details into consideration and the fare was reasonable.
By janice in A.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
40 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is the Insider Advantage?With every request we check all possible scenarios for your itinerary and offer you the absolute best deal. An opportunity to earn your business means EVERYTHING to us. We want to be your personal travel concierge at no cost to you, to save you time and to save you money every time you fly First or Business class. That is the Insider Advantage!
InsiderFares.com (foxflights.com) has 40 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 35 reviews with 5 stars · Clear filters
I made my request and got just what I needed. Gene took all the details into consideration and the fare was reasonable.
By janice in A.
Thanks to Mark for helping us find the right flight.
By Aaron Bruce B.
Paul has always been so helpful and accommodating.
By Rikhia Chaudhury C.
I worked with Mark on a San Diego to Singapore, to Bangkok to Taipei and back to San Diego, adding 2 additional passengers to fly from Bangkok and meet in Singapore, and fly back to Bangkok. Mark was able to get all the flights, synch up to meet within 10 minutes of one another and the whole package under $3500 for Business Class. He did so in 1 day. I could not be more pleased.
By KG
Excellent and quick service!!!
By Iwona K.
I always seem to need to change my flight schedule. I have found Mark to be very supportive of the requested changes and he responds quickly. I used Mark at his prior employer and am pleased with his service.
By Jerry M.
Saved over 1000. Per ticket. Legit- able to go to airline site and confirm including seats immediately.
By Mjm
Personalized service with a positive personality and concern for every detail when dealing with lay over time etc. We couldnt be happier with Mark.
By J G H.