FountainheadME - Amazon & eCommerce ManagementReviews of fountainheadme.com

Fountainhead has been a good experience for our company. They have been responsive and we are starting to see traction. They are dedicated and I believe have good expertise working with Amazon. I am pleased and am hopeful that we will continue to see growth with our brand.

I can tell you it did not work for me. I do not know how they can say 100%. If anything, my sales dropped on Amazon after hiring them. Waste of money.

FountainheadMe was able to get our company and ratings back on track.

Our start was bumpy but the core problems were quickly addressed, corrected and we were put on the right path where we could move ahead with growing our business without the baggage of the past that we had built up. Kudos for the personal/focused attention of the entire FountainheadME staff and their CEO. Could not be more pleased by how well FountainheadME handled the bad situation we were in and tackled it without regard for where the problem originated. They took complete ownership and we are grateful.

You are billed for tasks and they check in every week so you’re on the same page. They know the best practices for Amazon and I am very happy with the work they do.

FoutainheadME has a team of Amazon experts. I have been selling on Amazon for more than 8 years. We signed up for their service to improve our Amazon listings. They worked on listing integration to improve organic ranking. They built EBC pages to improve our listings. The work they did bring us more orders. Our listings are more solid in the Amazon search engine. We'd recommend FoutainheadME for all levels Amazon sellers - contact them before your competitors do. They won't work your store if they are already working on a similar industry client.

Fountain Head has been amazing to work with so far. I got into online sales and Amazon because I thought I'd enjoy it and could create a diversification in my income. Barrier to entry seemed low, and there were plenty of options to choose from when it came to selling. I did the first few months with my partner, but mainly me, learning everything I could and I made OK headway, but as time went on the thought I could be doing better. There were still so many unknowns and I couldn't keep grinding without some more professional guidance and expertise. I researched a number of companies and firms. When I submitted my info to Fountain Head, I received a call back within minutes. Thing is, I submitted my info at 6 AM at the gym and John called me right away. I said wow you are at work early! He said they start every day bright and early to be available to clients whether they are on the West Coast or East Coast. John walked me through what they do and their process, I said I'd review it and we could touch base in a few weeks. I kept doing my thing and grinding away with not much significant success. Not knowing what to focus on or not, or things to do, etc. John stayed in touch and I didn't immediately commit because while their pricing is definitely competitive, it was still a good amount for me to invest. John kept calling now and then to touch base and see how things were, in a very easy to talk to kind of way, not your typical sales pitch can't wait to get off the phone vibe. During our calls I'd have questions and he would take the time to answer them and educate me, even though I had just said I'm not ready to come on board yet. He wasn't concerned about the "sale" per say, but more in my needs and helping me. On his last call he brought up something that I needed done at that moment ironically enough, and based on our conversations and how much he helped me on our previous calls, I finally made the decision to start with with Fountain Head. We scheduled an introduction call with my account manager Cameron, and from that point on I have been completely thrilled about working with them. They have an entire team of people who look at every listing I have and optimize them. They are building my business from the ground up with a solid foundation and helping me achieve my goals, which they asked for prior to the call. Cameron is always accessible, he is responsive and efficient, and knows Amazon inside and out. Further more, he says it like it is to keep expectations realistic while reassuring me that there is a process and it works. For people like me who has a hard time waiting for results, it's nice to hear that "yes", it is achievable but this is why we build from the ground up. So when we ramp up spending or do promotions, the listing converts better and is more targeted that builds more longevity, allowing me to continue to launch products and grow. Fountain Head also does it all, I honestly feel so relieved that I know I have them on my team to handle literally anything. Photos? They have a studio in their office. Want to also sell off Amazon? They have a web designer to facilitate that. Facebook ads, ad campaigns, digital assets, you name it. I couldn't be happier! Oh, and after months of grinding trying to create sales velocity and rank keywords (which I did with some success, but still losing money), on my first day of working with FH, Cameron said "I want to focus on profitability and grow this with you". He said to do one thing and focus on this, not that, and I immediately started profiting. Consistently, every single day. Awesome stuff. :)

We had a bit of a bumpy start, but once we were working with Jared things were great. He stays on top of things, has great recommendations, and keeps everything rolling along. Fountainhead has a whole network of people well-versed in all things Amazon, and they're able to dig into even the most convoluted little issues that crop up (and with Amazon, that's par for the course), and come up with solutions. Amazon is full of surprises for sellers, so it's well worth having a helping hand like Fountainhead to optimize listings and keep things running smoothly.