Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
WhenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Say "hello" to When and say "goodbye" to high COBRA costs. When's AI-powered platform helps you find affordable health insurance that fits your needs and budget—often saving hundreds on monthly premiums compared to COBRA.Our AI health-navigator Jamie analyzes your unique situation and recommends personalized coverage options you can compare side-by-side. We uncover subsidies and tax credits you qualify for, verify your doctors stay in-network, and guide you through enrollment with licensed advisors available whenever you need support.Whether navigating a layoff, retirement, or life change, When transforms a stressful transition into a clear path forward. Real guidance. Real savings. Real peace of mind.
When (forwhen.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
18 approved reviews, newest moderated first
The specialist did not contact me at the appointment time but sent me a thank you note and request to review your organization.
By Caroline
Response from When· Oct 3, 2026
Hi Caroline, we’re so sorry this happened and a team member will be following up with you to reschedule your appointment.
Dana made everything super smooth and easy in a time of need
By Nick D.
No resolution
By Chelsey S.
Greg Ninke has been extremely helpful in guiding me through enrolling for Medicare Part B. Greg is now reviewing options for supplemental plans, as well as dental and vision options, to help me decide my best options. I'm grateful that I have someone as skilled as Greg to help me figure everything out.
By Liliana K.
My husband and I recently needed to learn about health insurance coverage and Medicare options. Greg was extremely helpful navigating us through the next steps and options available to us. We are very appreciative of his help.
By Sandi C.
Medicare enrollment is not simple, Greg took the time to provide me with the hardcopy and answer my questions as well as highlight the non-obvious, somewhat hidden features. I very much appreciate the help navigating the complexities.
By San Diego O.
Greg was knowledgable. He was on time for our meetings and had the right information at the right time. The process was simple and Greg was easy to work with
By Marc R.
Greg was super helpful as I was evaluating healthcare options for my family. Great experience.
By Sean C.
