Waited a week for a my products and…
Waited a week for a my products and it’s still on waiting for details my order number is 143989 what is the issue
By Karen M.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
246 reviews
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Forte is for the guy who wants to look good without looking like he put in a ton of effort. It's for the guy who knows you don't always get a second chance at a first impression - whether it's in work, dating, or life.
Forte Series (forteseries.com) has 246 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
246 approved reviews, newest moderated first
Waited a week for a my products and it’s still on waiting for details my order number is 143989 what is the issue
By Karen M.
I had a package lost in transit so I reached out to Forte Series' Support team to see if they could assist. Within the hour, they responded apologetically and empathetically, and continued to check in and update me every couple of days or so, which was unexpected. Ultimately, as this issue remained unresolved through no fault of their own, they were able to find a solution that met all my needs. They were kind, caring, and helping throughout the entire experience. Very impressed!
By Steve
I’ve been using Forte products for a while and have been trying out the different ranges of products, all of them have been excellent! The customer service team are superb as well! I had a delayed order and the customer service team contacted me and gave me multiple options to what suited me best and kept me updated with its progress, not only that but allowed me to swap a product from that order that’s now my go to!
By George W.
Ive been struggling a lot for what I need for my hair care routine and Forte Series just saved me. Simple and I highly recommend it. 🙌
By Andre L.
great customer service, lovely product!
By customer
Customer service could not be any better. Besides the products being great their team handled my problem without any issues. Keep up the great work!
By Jack
Have been using Forte Series products for over 4yrs now and it has been the only product I've used on my hair. The Argan Oil is one of the best hair products ever (IMO) with the Texture Clay a close second. I love the minimalist packaging and the fact that they seem to put their effort into the actual products-Don't get me wrong, the products still have a vibe when displayed. I have had a few shipping errors but the Forte team has been very quick to respond and resolve. I highly recommend!
By Daniel D.
Absolutely outstanding experience from start to finish! I have been a fan of Alex Costa and the Forte Series for years now and finally after years I’ve decided to pick up the products. I live overseas so getting the products were always going to be an issue for me but to my surprise it was not at all! From the shipping speed to the customer service to the products themselves which are absolutely amazing! I just cannot recommend this place enough!!! The best for your hair trust me! I’ve used a lot of products and this is just IT. I will definitely buy again and why are you wasting time reading this? Go buy the forte series right now because this is the only review you’d need!!!!
By Aasif A.