Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
Formidable FormsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Formidable Forms is the best WordPress forms plugin. Over 300,000 professionals use our WordPress form builder to create contact forms, surveys, calculators, and more.
Formidable Forms (formidableforms.com) has 184 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
184 approved reviews, newest moderated first
I have submitted a couple of tickets over the years I have used Formidable Forms and their customer service is the best I have ever experienced from any software related company. 50 Stars would be the right rating.
By Mountain M.
Response from Formidable Forms· May 27, 2025
50 stars?! Stop it, you’re making us blush! 😏 Seriously though, that means the world to us. We’ll toss this love note over to our support team - they’re gonna be grinning all day! 💌🙌
Fast and detailed support are making this a very smooth process to get up-and-running for a non-programmer.
By WP U.
Response from Formidable Forms· May 27, 2025
That’s exactly what we love to hear! 🙌 We know getting started can be a bit daunting, so we’re thrilled our support team helped make it smooth sailing. We’ll be sure to pass along your kind words - they’ll appreciate it! 😊
Great plugin with excellent and powerful features. But over all, great technical support with fast and precise answers. It definitely worth the price. Thanks !
By jerome H.
Response from Formidable Forms· May 20, 2025
Thanks so much! We're thrilled you're enjoying the features, and even more glad to hear our support team came through for you. We'll try not to let the praise go to our heads 😉 Cheers for the kind words!
Ich nutze Formidable schon seit 2 Jahren und konnte nur positive Erfahrungen machen. Bei Problemen konnte der Support immer innerhalb von 24 Stunden helfen.
By Stefan G.
Response from Formidable Forms· May 20, 2025
Vielen Dank! Wir freuen uns riesig, dass du seit zwei Jahren so gute Erfahrungen mit Formidable machst. Und ein dickes Dankeschön fürs Lob an unseren Support – wir geben dein Kompliment gerne weiter! 😊
Prompt responses to technical questons - well done guys.....
By NasBotiC
Response from Formidable Forms· May 20, 2025
Thanks so much! We're glad we could help out quickly! We’ll keep the speedy answers coming! 🚀👏
The feedback response was quick and Jonathan was very helpful especially with a 7 hour time difference. If you need any support just log a ticket and they will be on it. -Zandre
By Zandre
Response from Formidable Forms· May 20, 2025
Thanks a ton! We'll pass the kudos to Jonathan - he’s clearly mastered the art of time-zone-travel support! ⏰✨ We’re always here when you need us.
Great customer service, very helpful and friendly. Solved my situation very quickly and very professionally. I would recommend this plugin and service to any potential customers out there!!
By CloudDiary L.
Response from Formidable Forms· May 20, 2025
Thank you so much! We’re thrilled to hear our team could help out quickly and with a smile. 😊 We truly appreciate the recommendation - it means a lot!
I have used Formidable Forms for over 12 years. There are so many use cases I cannot list them all here. It is a fantastic product and what makes it even better is their support! I had a issue that had me stumped and Jonathan stuck with me until we had it ironed out.
By Dave C.
Response from Formidable Forms· May 20, 2025
Wow! 12 years! 🎉 That’s incredible, and we’re honored to have been part of your journey for so long. Huge kudos to Jonathan for sticking with it and helping get things sorted. We’re so glad you’re still loving the product (and the support)!
