hersReviews of forhers.com

Letterman Drive 1, San Francisco, California

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The Fair Hearing score

3.3/ 5

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10,416 reviews

hers3.3Average

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on The Fair Hearing: 2026

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hers reviews

10,416 approved reviews, newest moderated first

Aug 31, 2025
Payment amount and schedules hidden
Payment amount and schedules for subscriptions (skincare and glp) are dubious. Not straightforward. I am left guessing how much and when my card will be charged. I cannot find a way to see the payment schedule online. Please improve transparency with payment amount and schedule, I will likely not return as a customer if I am unable to access this information.
By Lauren
Response from hers· Sep 2, 2025
Hey, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Aug 31, 2025
You listen to me
You listen to me
By Bill
Response from hers· Aug 31, 2025
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Aug 31, 2025
Communication has been the main reason…
Communication has been the main reason for this rating. To begin with when I first signed up it took 3 weeks to get me enrolled. I had to contact you asking the status and immediatly I was approved. I am on Week 5 of the meds and just Friday I get a message from you again saying I have been approved and they are preparing my prescription. I hope this doesn't result in another charge, which you will need to reverse. I also feel that AI is answering my messages to you.What ever happened to real people reading and responding? I sent a message about the new prescription and had a couple statements then asked for a phone number. They responded only with the phone number, no reply to my concern of the second approval of application. I have noticed this before when I send more than 1 message only the last one is replyed to
By Debbie A.
Response from hers· Aug 31, 2025
Hey, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Aug 31, 2025
I would put zero stars if that was…
I would put zero stars if that was possible - I have sent several emails because I never received my order; I’ll be filing a complaint with the better business bureau if I don’t have a resolution soon
By stephanie H.
Response from hers· Aug 31, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Aug 31, 2025
I was charged for medication that i…
I was charged for medication that i didnt authorize and have not received
By DC
Response from hers· Sep 2, 2025
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team
Aug 30, 2025
Don’t waste your time
When I told the doctor about my problems with my medications no changes were made. I spent around $460 for these medications and I expected to get more help than that. The doctor told me to just take metformin which is not necessary very beneficial for weight loss. I have not been successful with any weight loss and I think this is a total waste of my time and money. I was dismissed and disappointed in the service.
By Josie
Response from hers· Aug 31, 2025
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team
Aug 30, 2025
I am completely amazed.
The providers are wonderful, and the product is AMAZING ! Although my front hairline has not seen a lot of change, my hair has not been as long or this thick since the 1990’s.
By Nettie
Response from hers· Aug 30, 2025
Hi, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Aug 30, 2025
Side effects
Side effects and reaching a plateau where no loss has occurred in several months. Waiting to reach my goal weight.
By Sally C.
Response from hers· Aug 31, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

Rating distribution

What customers rate

About hers

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hersReviews of forhers.com

Rating distribution

What customers rate

hers reviews

Payment amount and schedules hidden

You listen to me

Communication has been the main reason…

I would put zero stars if that was…

I was charged for medication that i…

Don’t waste your time

I am completely amazed.

Side effects

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Payment amount and schedules hidden

You listen to me

Communication has been the main reason…

I would put zero stars if that was…

I was charged for medication that i…

Don’t waste your time

I am completely amazed.

Side effects