Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,416 reviews
hersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.
hers (forhers.com) has 10,416 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
10,416 approved reviews, newest moderated first
Price was outrageous. Shipping was terrible and most of the time didnt received on time. Expect to pay $99 for a membership and $300 for medication. Very limited options and they dont even try to go through your health insurance for coverage.
By Megan Bree M.
Response from hers· Sep 25, 2026
Hi Megan, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers. The Hims & Hers Team
The medication is not working and is too expensive at this low dosage. I will likely be switching to another program.
By Lauren
Response from hers· Sep 25, 2026
Hi Lauren, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Communication has been great.
By Jama W.
Response from hers· Sep 25, 2026
Hi Jama, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
It is easy to use. It works well for me.
By Lorie L.
Response from hers· Sep 25, 2026
Hi Lorie, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Things go very smoothly, questions are answered promptly, meds are shipped out fast. Hers has been great for me.
By Sherri
Response from hers· Sep 25, 2026
Hi Sherri, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
I know it has only been a month but i have not seen any improvement in my hair growth
By Meg
Response from hers· Sep 25, 2026
Hi Meg, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Easy to get ahold of Dr and questions answered.
By Winifred
Response from hers· Sep 25, 2026
Hi Winifred, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
The app will not let me complete my intake .
By Asmarett A.
Response from hers· Sep 25, 2026
Hi Asmarett, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. Our team has followed up with you in your treatment channel and look forward to your response. The Hims & Hers Team
