Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,416 reviews
hersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.
hers (forhers.com) has 10,416 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
10,416 approved reviews, newest moderated first
Anytime I’ve had a question. I’ve gotten a quick and thorough response.
By Teri
Response from hers· Jun 25, 2026
Hey, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can! The Hims & Hers Team
The access to product is fine. I'm just not losing weight. Also I've been charged multiple times for the same order.
By Ruth L.
Response from hers· Jun 26, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Hers was easy to get started and approved. The app is the main platform for communication and information, The price was comparable to the other companies that offer these services.
By Angela L.
Response from hers· Jun 25, 2026
Hey, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can! The Hims & Hers Team
This place sucks. I had an allergic reaction to the first medication they put me on and at first they refused to put me on another one until I threaten a law suit and it took them 4 weeks to send me the new medication for the new diet treatment. This place SUCKS they are STEALING peoples MONEY because they take ALL the money upfront instead of on a MONTHLY bases with is WRONG A BECAUSE of the treatment isn't working for you,you have no freaking choice but to keep going because you already paid for it so you have to keep taking the USELESS medication or you are out $700.00 for 10 months that is how they are SCAMMING incent hard working people who are trying to get healthy with a little help from so called professionals who don't have health insurance, I wish I would have done a little more research and waited because I 100% would NOT have went through this place. I do NOT recommend hers/hims.com NOT all!!! THIS PLACE SUCKS!!!
By Keith/Melissa M.
Response from hers· Jun 25, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
The company is great. I'm just not feeling any different with the 4mg pill. It isn't curbing my appetite like the injection I was using before trying HERS.
By Linda M.
Response from hers· Jun 25, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Feel like I wasted a month. Might as well have given me a placebo!!! Finally have a pill that might do something for me! Dirty trick as far as I’m concerned
By Jamie
Response from hers· Jun 25, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
I am losing weight slowly.
By Marilyn F.
Response from hers· Jun 25, 2026
Hey, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can! The Hims & Hers Team
First of all grateful that hers approved me for being a candidate. I am slowly starting to shed a couple pounds and have well managed to keep them off. My confidence has gained, my body feels more energetic. Can’t wait to see my ideal weight.
By Brenda De L.
Response from hers· Jun 25, 2026
Hey, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can! The Hims & Hers Team
