SCAM ALERT! Forever Done
SCAM ALERT!! FRUAD ALERT!! THEFT ALERT!! I purchased a Premium custom wig/unit from ForEva Empire, LLC GA #21058706. Weeks after my purchase I dropped off the unit at their now closed Atlanta location to receive a premium custom hair color. ForEva Empire was not able to complete my service in the allotted time and I was asked if they could take the unit to their Chicago location and that they would send the product back to me via expedited shipping in a few days. After that communication with this company halted. Phone calls and text messages and other forms of communication went unanswered. ForEva Empire had my never worn belongings in their possession for 21 days. Upon inspection after receipt, I discovered that I was sent back a less superior product. It was NOT the unit/Wig that I originally purchased I was devastated and very upset. The hair was pieced together. Different lengths and extremely thin. The hair quality was less than a beauty supply store. The custom color wasn’t what I instructed. More egregious, the unit had a pungent unsafe odor of chemicals. The chemical used to dye the hair is unsafe to breathe in and unsafe to be on the human skin. I requested to receive a repair, a replacement, or a refund for the order but to no avail. The company stole my merchandise that I purchased which constitutes as fraud and I’m moving forward as such. It does not matter if the client before or after me had a good experience. I didn’t. This company should be exposed for its lack of professionalism and quality of work. We’re asked to support black owned businesses especially our black sisters. Well who supports the black consumer that’s getting ripped off? The owner could have just reached out to me and had a conversation. Mistakes happen and I'd been VERY reasonable up to this point. If this reaches one sister I’m satisfied. *we can talk about the helmet sized cap in my next post
By Liz T.