ForecourteyeReviews of forecourteye.com

We do live in america and we received a ticket in my email for parking eye. We bought £50 of petrol at Tesco hythe super store Colchester. We are older people my husband pumped the petrol and our church administrator went in with £50 and paid for it. Not once did we consider that he money would not be put into the register. I have called parkingeye and tesco does not have a phone number that you can call unless you have a secret 5 digit code. At our age we do not pump and run we are all retired and not living on the edge. Being trusting we never thought the girl should have printed off a ticket now we ask to see the ctv camera which parking eye states tesco has for 30 days but we cannot get thru to them. Can anyone help us with the correct number and code to speak to a live agent.

Pulled into Tesco’s garage in Penzance. Decided to se the pay at pump facility. Put my card in the slot, PIN number and was told to take fuel. Which i did, you can’t take fuel unless your card has cleared security. When i was full i replaced the nozzle, jumped in the van and left. Now apparently i was involved in an incident?? The only incident is I’m being ripped off for £35. I really want to challenge this company, its there machine that’s at fault. It took a pound off my card which shows i tried to pay!!

I will not give a full review here as it is similar to most. Simply put, the teller said my payment had been approved and left me to leave the forecourt without calling me back. I have then been subjected to the extortionate processes of this company. I have paid as it will cost a lot more than £35 to fight the admin fee. Disgusting company ethos.

Again 1 star does not reflect the discusting nature of this company. The defenition of Extortion is defined as "obtaining something of value through use of threats or coercion, often involving intimidation." We do not live in America and the defining difference about our scociety is it is fare, something that Forecourt eye as a business model seem to have skipped over. Fare would be their machine alerting the customer the transaction is not complete at point of sale. Fare would be a letter apologising and requesting payment for the fuel and only the fuel. Fare would be a complaints proceedure on the letter and a clear way of contesting the accusation.Unfare is asking for money and then treatening someone, that is extortion. Fuel £19.71 admin costs £35. The assumption is that my son did a runner, but if there is no way of knowing you have not paid for the fuel, how in the hell is this fare. This is not even extortion, it is entrapment followed by extortion. Please get this comany to revue it business model as at the present time it is not fare and right. I get the fact they are trying to run a business and need the £35 but skipping a simple request to pay something that someone had no idea it had not been payed is not right. Please get anyone who has been caught out to raise this with trading standars and we just might get them to change their business model.

I really wish I could give no stars. This is probably the most unprofessional firm I have ever dealt with. I paid my bill in Tesco garage but the fuel had not been added to the bill. A MONTH later I get a letter from this company DATED 13th MARCH but didnt arrive until the 18th MARCH demanding the cost of the fuel and a £35 admin charge and that if I dont pay straight away it will go up to £100 plus legal charges. Point to note there is no address or telephone number on the letter for contact so if you are not able to use a QR code reader or access a website you are completely stuck. I scanned the QR code and found a telephone number which when you call says there are no operators available and cuts you off, so I went on line and filled in their online form PLEASE NOTE YOU CAN WAIT UP TO 14 DAYS FOR A RESPONSE THERE GOES THE £100 (No company email address or customer service address) and explained my problem the reply came "Appeals against the administration charges are not accepted if you failed to ensure you made a successful payment for the fuel at the point of sale your enquiry is now closed" what an absolute shambles. I am now waiting for bank transfer details as I refuse to put my card number in their online payment. I have spoken to Tesco and they are trying to deal with this for me as they would be happy for me to just pay the fuel cost but ESSO have passed it to this company.

Shame I have to leave 1 star in left my card at home put £15 in petrol and TESCO told me i had 7daus to pay with an admin charge off 4 pound this IS NOT THE CASE CON MEN SHOULD NOT BE ALLOWED TO RIP OF GOOD HARD WORKING PEOPLE.

Disgusting experience with this company. My husband had seen the cashier at the Tesco fuel station and believed the payment successful, for whatever reason it wasn’t and the cashier did not say so. This company want £35 admin fee!!I called them and they were horrendous, no complaints procedure no manager to speak to an no appeal process. Thankfully we went to see the garage and spoke with the manager who said he would watch the CCTV for us to see what happened. They have offered us £35 in vouchers to compensate the daylight robbery of this company. Awful experience.

They charge me for the fuel £20 plus and admin fee just because thier cashier forgot to charge me for fuel at that day and only charge for the snacks i bought this company sucks