Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
253 reviews
Fond TravelsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2017, Fond Travels is your one-store solution for unbeatable deals on flights and vacations. With our extensive network of airline partners and a wide range of vacation packages, we can help you find the perfect travel options to suit your preferences and budget. Join us on a journey of unforgettable experiences and let Fond Travels be your trusted travel agency in crafting remarkable vacations, memorable flights, and more.
Fond Travels (fondtravels.com) has 253 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
253 approved reviews, newest moderated first
Use Fond Travel if you want to be overcharged for any changes to your airline seating arrangements. If they can not locate your reservation, hang up immediately. Do not provide any assistance to enable them to locate your reservation. You Will Regret It Financially!!!
By Ronald
He did a geat job Thankyou Markus.
By Neil F.
Call this company daily.
By Terry J.
Response from Fond Travels· Mar 6, 2026
Hello Terry, Thank you for your feedback. We're sorry to hear about your frustration and appreciate the opportunity to clarify the situation. In May 2024, you contacted us to add additional baggage to your reservation. Although the service was processed on our end, the airline unfortunately did not complete the baggage addition. As soon as this was identified, we promptly issued a full refund for the baggage fee and, as a goodwill gesture for the inconvenience, also provided a complimentary voucher for future use. The voucher was issued via email with a validity period until August 20, 2024, which was clearly mentioned in the voucher details. Our team has recently received your request in March 2026, which is unfortunately well beyond the validity period. We understand how situations like this can be frustrating. However, we did make every effort at the time to resolve the issue promptly by refunding the charge and providing a goodwill credit. That said, we would still like to assist you if possible. Please feel free to contact our support team directly so we can review your case once more. Kind regards, Customer Support Team
They are scammers to jus scam probe people.
By Vikas K.
Amos M. Was very helpful in helping us get our daughter on another flight when you flight got canceled. Mara was traveling alone. Mara has Asperger’s and anxiety disorder. She has flown a lot in the last 2 years. We ( her parents) are usually with her, but this time she wanted to try going by herself to a friends wedding in Penn. Mara was on the last leg of her trip on Nov 10 from Dulles to Portland Maine when the flight was cancelled. Her anxiety kicked in and I asked her to find someone who worked behind the counter so I could talk to them and ask them to help her, but she said there was no one there. Panicking, I call the United number and was lucky to get Amos who saved the day!!! He very calmly got her on another flight at a different airport (Ronald Reagan) we had to pay extra, but he took over an hour on the phone with me to make sure she was safe and on her way home. I really appreciated Amos helping us out!!
By Louann H.
Amos has made my day by working speedily and courteously for my last minute cancellation. He has been nothing except extremely helpful and professional. I understand the circumstances by which it happens, not happy about the delay not at least he got me back home on the same day!
By Valerie L.
Amos M was great.. he solved my issue..thank you!
By Michael K.
Quick response and solve my problem in a great manner.
By Ge
