Very good customer service
Very good customer service. Would recommend Folsom Bike to family and friends.
By WILL S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Very good customer service. Would recommend Folsom Bike to family and friends.
By WILL S.
Travis was great to deal with. I appreciated the advice on sizing and set-up. They also let me test ride the bikes I wanted to try with no pressure to buy.
By SHAWN D.
Just stopped in for a tube patch kit and was asked if I wanted to try out any of the bikes. I took out at Trek hybrid and really liked the ride and the price. Done deal, was out of the shop with my new bike and helmet in 15 minutes. Great service and good value too. Plus a 90 day tune up included. Folsom Bike..great!
By RANDOLPH H.
Really great bike location and friendly staff
By JYOTHSNA S.
Great shop, great service. They really helped me find a bike that is right for my hilly commute needs and took the time to put together a great product. I will be back there again and again.
By JEFFRY S.
Yes I will recommend your bike shop to anyone and everyone.
By JIM C.
I love this store! They greet me every time I walk in and always ask if I need any help. They are very knowledgeable and recommend the best fit 100% of the time!
By RACHAEL N.
The service was excellent. Immediately received help as soon as we walked in. And all questions were answered in a polite, professional manner. Definitely will return for future bike needs.
By JOE R.