Appreciate the interest Matt showed in …
Appreciate the interest Matt showed in working on my bike. The guys are knowledgeable. It’s goid to be around “gear-heads!”
By MIKE
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Appreciate the interest Matt showed in working on my bike. The guys are knowledgeable. It’s goid to be around “gear-heads!”
By MIKE
If I could give 6 stars I would for the top shelf customer service and knowledge of ALL staff. Courteous, professional, passionate and immersed in the cycling community....its a pleasure to patronize Folsom Bike
By BRANDON B.
Response from Folsom Bike· Dec 6, 2017
Hi Brandon! Thank you so much for your review. We are so glad that you enjoy shopping with us and we look forward to continuing to earn your business in the future.
Folsom Bike staff are the best around.
By CHUCK
I have been a Folsom Bike customer for about 6 years. The staff are friendly, the service is great and if you need something that's not in stock, they will get it for you - usually faster than you can get it online. Folsom Bike should always be your first stop.
By MICHAEL L.
Super helpful team of employees! Whether it's a quick fix on your bike or a major tune or a purchase of a new bike altogether, they are friendly, exceedingly helpful, and timely. I've never had anything but a great experience there. Wilson and his wife (I apologize for not knowing her name!) have created more than an excellent bike shop. They've created an experience with their attached coffee shop and location immediately across from the American River Bike Trail, one can park your car, go for a nice ride on the bike trail, and end up at the coffee shop to finish off the morning! I recommend this store and shop to everyone!
By Jeffrey Du B.
Very helpful and accommodating!
By SIMARD/FLORA N.
Professional and friendly service and I am always satisfied with clothing, helmets, lights, shoes, and basic bike hardware.
By ROBERT H.
Folsom Bike is one of the best retail and service shops in the Sacramento-Folsom-Foothills geography. In addition, they operate the Folsom Grind Cafe, which offers another level of enjoyment. The employees are friendly, knowledgeable are a pleasure to work with. Two words- Fantastic experience!
By Brian F.