Great service,friendly,and great …
Great service,friendly,and great coffee. All in one place,what else can can you ask for. Thank you
By JOHN V.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 505 reviews with 5 stars · Clear filters
Great service,friendly,and great coffee. All in one place,what else can can you ask for. Thank you
By JOHN V.
By far the best service for my bike. I needed a bike part replaced for my seat and Scott took the time via email and ordered in my steam for my bike. Scott was very understanding that I had to travel 60 miles. It took me over a month to get time to take my bike. But when I arrived they serviced it while I waited. We had questions on the Garmin they were extremely knowledgeableable I ended up purchasing one and they help me set it up and mounted it on my bike. Thank you for the excellent service. As we waited I observed how Scott and the service guy and everyone was treated the same as if there were family. In my opinion they excel in customer service. Thank you I will be back.
By JEN B.
Excellent shop with great service and quality products. FB always does a great job.
By STEFAN G.
Great staff. Knowledgeable and professional. Love my new Giant Talon mt.bike from Santa
By DON F.
A+ great sales/service support and customer service.
By JEFF S.
The Staff was helpful and explained the advantages of different choices. This helped narrow my choices to items that would work for my goals and needs. Thanks.
By DAN
They are very helpful 👍👍👍
By JONATHAN T.
Great service, excellent follow up and friendly, flexible understanding staff. Appreciate their help and insight and patience!
By ADRIENNE G.