Great customer service!
Great customer service!
By LINDSAY L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 505 reviews with 5 stars · Clear filters
Great customer service!
By LINDSAY L.
Folsom bike is the only shop I go to. Period. Dope as hell.
By ISY B.
Response from Folsom Bike· Feb 2, 2018
Thanks for the compliment! We appreciate your business!
I am riding today all over El Dorado Hills Excellent shifting and gears goggle are wonderful. Thanks!! Yes
By STEPHEN B.
Great place had the tire tube I was looking for.
By THOMAS V.
Thanks for reconditioning my bike...its riding as new again....folsom bike was communicative and did a great job on my trek fuel.....tx sam!
By PETER C.
The service department here is AWESOME. My son is just starting to ride a little more seriously and the guys there really take their time to explain things to him so he can take care of little things himself. Their service charges are really reasonable.
By Angie W.
I do not own any spandex attire and I am not into the bike scene. That being said, the staff was friendly, helped me find what I needed and I was out quickly.
By Livingthedream2018
We had a great buying experience buying 2 bmx bikes for our boys for Christmas. The staff was very helpful to us in making the right choice. We wanted bikes that will grow and last with our boys. I'm so glad we went to Folsom Bike. We will definitely be going back for more bikes in the future. Maybe even a full suspension mountain bike for me!
By STEVE C.
Response from Folsom Bike· Jan 16, 2018
Hi Steve, thank you so much for your review. We are so glad we were able to help you with your BMX bikes and we look forward to continuing to earn your business in the future!