The BEST customer service!
The BEST customer service! Staff go above and beyond to be helpful.
By KARIN S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 505 reviews with 5 stars · Clear filters
The BEST customer service! Staff go above and beyond to be helpful.
By KARIN S.
Very helpful staff, great experience. Will revisit this store in the future. Thank you.
By QUINCY M.
Folsom bike knows how to take care of their customers. Excellent customer service.
By DARREN M.
This is my favorite local bike shop! The staff members are all smart, friendly and helpful.
By SHEILA
Loved the staff. They were very helpful and inviting. The only issue we had was finding a parking spot.
By JESSICA
Great service and selection.
By ANTHONY T.
Knowledgeable and professional staff. Great bike lines and inventory. A good bike shop partner is an essential need in your cycling endeavours!
By ERIC C.
Great place! Very friendly and knowledgeable.
By MISSY VAN DER V.