Positive experience
Had my bike serviced for maintenance. Staff was very friendly, and it didn't take long to get my bike back. I highly recommend Folsom Bike!
By Jean
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 505 reviews with 5 stars · Clear filters
Had my bike serviced for maintenance. Staff was very friendly, and it didn't take long to get my bike back. I highly recommend Folsom Bike!
By Jean
Every time I go in the service is awesome! They are very helpful with any questions I may have. Erin is always very friendly. I'm excited to join the Folsom Bike team. I would recommend Folsom Bike to anyone for their cycling needs.
By LYSANDRA W.
the sale guy was very helpful and knowledgeable about the bikes that i was inquiring about. I went in an thinking i was going to just rent a bike and ended up buy a bike because it made better financial sense. with the knowledge and experience of riding bikes i was able to purchase a bike that fits my skill level and needs.
By PATRICK P.
Everyone is awesome at Folsom Bike! They remember my name and are very knowledgeable and caring when it comes to the service! Travis is a rockstar!
By SHAWN R.
Love my bike and even when late for 3mos free service the guys still checked out and tuned up for free! Thanks Bike guys!
By CINDY K.
They do very good work at a reasonable price. The people are friendly and helpful.
By HARVEY H.
Knowledgeable staff and nice selection of bikes and gear. Gave better information on Trek mountain bikes than at the Trek store downtown!
By PHIL
Great service
By DARREL & LONNI U.