Great service
Great service. Knowledgeable staff.
By JOHN
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 505 reviews with 5 stars · Clear filters
Great service. Knowledgeable staff.
By JOHN
Very friendly and extremely helpful. They all went out of their way to take the time and patience to help me find what I needed. They made me feel like an instant friend and part of their family. I was extremely impressed. It didn’t hurt that everyone was overwhelmingly competent.
By DAVE R.
Bought a cool Raleigh trike for myself. Ride it everyday. Turns on a dime. Shifts beautifully uphill and down.
By Lericia
As always, the best bike shops I’ve ever dealt with! Thank you.
By STEVE F.
I recently upgraded my gear sets for both my road and mtn bikes. I received extraordinary service, recommendations and follow through from the service department and would like to compliment Matt, Sam and Patrick for their excellent customer service with a special thanks to Matt, whose knowledge and expertise regarding Campy components made the difference in a successful transition to my compact gearing. Also, for my mtn bike Sam and Matt were technical specialist in selecting the appropriate chain ring and cassette match up through their gear inches calibrations to ensure my new 1 by 11 gear set closely mirrored my old double chain rings/cassette performance with a nod to enhanced climbing capabilities. I would highly recommend Folsom Bike.
By TODD I.
Staff was very knowledgeable and very helpful! Excellent experience!
By ARIEL
Knowledgeable, friendly staff and a shop(s) that have everything you could need. Including beer.
By David
Great experience! I've purchased 3 bikes from Chris at the Folsom location and I will be back for sure!
By ERIK Y.