I had a problem with my order and the…
I had a problem with my order and the folly fire team solved it within hours, great customer service!!
By Isabel H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Folly Fire is an LGBTQ-owned makeup brand. They create pigmented and high-performing products that are always vegan & cruelty-free.
Folly Fire (follyfire.com) has 11 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
11 approved reviews, newest moderated first
I had a problem with my order and the folly fire team solved it within hours, great customer service!!
By Isabel H.
I received my purchase swiftly. Everything was packaged nicely. Delivery was communicated clearly.
By Nancy R.
I absolutely LOVE my Folly Fire Full House matte red lipstick. Buildable coverage, doesn't dry out my lips, and works great over my lip balm (addiction). Funny story: thank goodness for technology--I was able to Google-snap a pic of the logo on the lipstick I found in a thrift store in my Arkansas town--THAT'S how much I NEEDED to find a replacement for the one I bought there months ago! This is seriously the best blue-red lipstick I've found, and I've been on the quest for the perfect shade (and spent likely hundreds of dollars in doing so) for years. As soon as I found the company name, I went straight to the source to purchase. Even better...it's vegan and cruelty-free.
By Carolyn M.
Great products, high quality, very intensive colours, friendly and helpful customer service. Overall, l'm quite happy with Folly Fire :)
By Viktoria
Response from Folly Fire· Dec 12, 2021
Thank you so much for the kind feedback! We're happy when you are happy :)
Absolutely in love the lipsticks. The colors are so intense and stay on my lips for long hours without drying them. Also making my lips look so full and sexy. The Syncope palette is also my favourite one, because of the very vibrant colors. It really gives that hint of uniqueness. And lip glosses are sparkling like stars of a hundred universes.
By Timea
Response from Folly Fire· Nov 5, 2021
Thank you so much for the lovely review! We're so glad you are satisfied with Folly Fire🥰
I love how pigmented the colour transfers onto my skin. The colours are also gorgeous and easy to blend.
By SHE
Response from Folly Fire· Jul 25, 2021
Thank you so much for the great feedback!💖👍🏽
Amazing communication and very kind
By Aulani
Response from Folly Fire· Jun 26, 2021
Thank you so much for your kind feedback! We're so glad you had a nice experience while shopping with us. Come back any time!😘
They are pigmented and their shadow blend very easily , i 100% recommend.
By Coralie
Response from Folly Fire· Jun 20, 2021
Thank you ever so much for the kind words! We are so glad you are happy with the products!🥰