Product does not work / failed to issue refund
I was on monthly subscription, which i ended up cancelling. I didn't see a difference with the derma stamp w/ titanium needles in the couple of months I was using the product. The reason why I'm giving them 1 star, I had requested a refund on 9/10/26, they provided a return label, which I shipped back immediately. I had reached out to them more than a few times to get an update on my inquiry. And always came back they were working on providing me an update. I even got real irate with them due to the lack of communication. I had advised the agent Annie to not let her personal emotions get in the way of business. Enough time has gone by for them to issue me a refund, instead I'm here writing a negative review, which i did not want to. They have not responded to me nor provided me an update is the last two times i have emailed them. What an easy way to lose a client and an easy way for me to expose them for the rats they are. Order #FB17771
By Juan C.